Food and Beverage Server - Brew Brothers

Caesars Entertainment•Shelbyville, TN

2d•Onsite

About The Position

Responsible for serving meals and beverages to patrons in a prompt, correct and courteous fashion in any of the property's food and beverage outlets and banquet areas. This position will not involve any function involving casino gambling by patrons.

Requirements

High school diploma or GED equivalent preferred.
Previous serving experience required.
Excellent customer service/communication skills essential.
Must have neat and clean appearance and adhere to the casino policy on dress code and be out-going.
Must be able to obtain and hold an Occupational License as required by the Indiana Horse Racing Commission.
Must be certified in Serve Safe Alcohol Awareness, and Indiana State approve Alcohol Training.
Hold an Indiana ATC Alcohol & Tobacco Commission) License.
Position requires scheduling flexibility, may be required to work weekends, holidays, overnight, or overtime, based upon scheduling and business needs.

Responsibilities

Demonstrate sanitary food handling and equipment safety, properly store and label food items, maintain standards of sanitation and food handling based on County, State and Federal regulations.
Maintain clean and neat work area.
Follow the Steps of service for the venue they are working as outlined in the venue policies and procedures.
Assure exceptional customer service to all patrons by communicating in a pleasant, friendly, and professional manner at all times.
Must follow all cash handling SOP's of the venue they are working.
Performs all other duties as assigned by management.
Responsible for fostering a fun environment.
Responsible for being gracious to all guests and co-workers.
Responsible for promoting a positive influence in the community and participating in company-sponsored events.
Maintains a professional work environment with management and staff.
Maintain physical stamina and proper mental attitude, and the ability to deal effectively with guests, and management, employees and outside contacts.