Food and Beverage Server Lead

Boyne Resorts•Snoqualmie Pass, WA
•Onsite

About The Position

The Lead Server combines hands-on table service with team leadership, mentoring servers while maintaining dining operations standards across the floor. This role reports to the Food + Beverage Manager and requires at least one year of proven server experience. Success in this role looks like a well-trained service team and consistent guest experience during peak periods. Come work and play at Seattle’s home mountain, the Summit at Snoqualmie. Located an hour from Seattle, at the junction where the Pacific Crest Trail crosses Interstate 90. With summer activities ramping up with spectacular Mountain Biking trails and Scenic Lift Rides, there is a lot to do all year long.

Requirements

  • At least one year of proven server experience.
  • Strong communication and leadership skills, verbal and written.
  • Diplomatic problem-solving skills with team members and guests.
  • Ability to multitask and manage multiple leadership responsibilities under pressure.
  • Obtain and maintain a Washington State Food Worker Card.
  • Secure a Washington State MAST (alcohol servers) permit.

Nice To Haves

  • Multilingual capabilities.

Responsibilities

  • Guide the team in following established procedures and maintaining equipment, tools, and workspace standards.
  • Accurately document required records per Boyne and Health Department standards.
  • Proactively monitor and report equipment conditions.
  • Optimize inventory management through strategic planning, counting, organization, and stocking.
  • Monitor team productivity and implement training programs with ongoing coaching.
  • Conduct evaluations and observations that identify growth opportunities and recognize achievements.
  • Mentor team members in quality standards, food safety protocols, and sanitation best practices.
  • Direct and motivate the team through high-volume periods with composure and efficiency.
  • Lead by example through active participation in daily service operations.

Benefits

  • Tips
  • 401(k) with discretionary match (2 year vesting cliff)
  • Sick time accrual (1 hour per 40 hours worked, max 64 hours/year)
  • Ally Health benefit (Telemedicine and Mental Health appointments, no copays or deductibles)
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