Food and Beverage Manager - HALL Park Hotel

Coury HospitalityFrisco, TX
Onsite

About The Position

The Food & Beverage Manager is responsible for driving excellence across all restaurant operations, including the team member experience, guest experience, and financial performance. This role provides strategic and hands-on leadership to ensure exceptional service, high-quality food and beverage offerings, and a safe, clean, and engaging environment.

Requirements

  • Strong leadership skills with the ability to manage and develop teams in a high-volume environment.
  • Excellent problem-solving and decision-making capabilities.
  • Ability to adapt quickly to changing business needs and operational demands.
  • Strong organizational and time-management skills with the ability to prioritize effectively.
  • Working knowledge of food safety, sanitation, and health regulations.
  • Proficiency in POS systems, scheduling software, and basic computer applications.
  • Exceptional communication and interpersonal skills.
  • Ability to quickly learn and retain detailed information, including menus, service standards, and operational procedures.
  • Passion for hospitality and commitment to delivering outstanding guest service.

Responsibilities

  • Maintains full P&L accountability for assigned outlet(s), driving revenue growth and cost control.
  • Oversees reservations, service flow, staffing levels, scheduling, and attendance management to ensure operational efficiency.
  • Leads daily pre-shift briefings, demonstrating expert-level knowledge of menus, offerings, and guest experience standards.
  • Recruits, interviews, hires, and onboards team members with a focus on developing future leaders.
  • Coaches, develops, and evaluates team members through ongoing feedback, performance reviews, and hands-on training.
  • Builds a high-performing team by recognizing excellence and addressing performance concerns through coaching and documentation.
  • Inspires and motivates the team to consistently deliver exceptional service and achieve performance goals.
  • Promotes and reinforces company mission, values, and service culture across all interactions.
  • Ensures compliance with all company policies, procedures, and service standards.
  • Addresses guest concerns promptly and professionally, ensuring a positive and memorable experience.
  • Maintains a clean, safe, and organized environment in compliance with OSHA regulations and local health codes.
  • Conducts routine safety and cleanliness inspections and ensures timely completion of maintenance requests.
  • Ensures proper use, care, and maintenance of all restaurant equipment.
  • Oversees POS operations, cash handling procedures, and financial accountability.
  • Supports marketing and promotional initiatives to drive traffic and increase revenue.
  • Develops and manages labor schedules aligned with business demands and financial goals.
  • Reviews and approves payroll in a timely and accurate manner.
  • Maintains strong communication with hotel leadership and culinary teams.
  • Leads by example by supporting service positions (Host, Server, Food Runner, etc.) as needed.
  • Ensures completion and accountability of all side work and operational tasks.
  • Fosters a collaborative and respectful partnership with kitchen and back-of-house teams.
  • Performs additional duties as assigned by hotel leadership.
  • Additional tasks and responsibilities may be assigned at the discretion of the manager.
  • Tasks and responsibilities may be added or revised based on the volume of business and the need for the work to be completed at the present time.
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