Food and Beverage Director

Common House•New Orleans, LA

2d•Onsite

About The Position

The Food and Beverage Director will oversee the day-to-day FOH food and beverage/facilities operations of the club. The F&B Director will be an ambassador for Common House, exemplifying our core values, and will have an objective of operational efficiency, increased revenue, and continuously improving the member and guest experience.

Requirements

5-10 years of hospitality management experience with an emphasis on FOH food and beverage operations
ServSafe Certified
F&B experience
100% onsite position located at Common House New Orleans, including a rotating schedule of evenings, weekends, and holidays.
Experience in managing and developing teams of hourly employees.
Financial acumen
Regulatory, safety, and compliance understanding and experience
Event management and execution experience
Prolonged periods of time walking, standing, and on one’s feet.
Must be able to carry 15 pounds repetitively.
This position is based in New Orleans with the expectation of being on-site, and available weekends and evenings.

Responsibilities

Oversee hiring and onboarding for all FOH food and beverage staff.
Coach, mentor, and develop FOH Managers and staff through staff evaluations, incentives, ongoing coaching, and one-on-one goal-setting sessions.
Lead weekly team meetings with BEO, ensuring the execution of events to exceed members, clients, and employees' expectations.
Responsible for the execution of all service training programs
Create and manage staff schedule by monitoring business levels in all areas of the operation to cover all needs while meeting financial goals.
Upholding service standards through exemplary leadership and direct communication with all team members by identifying challenges and encouraging the successes of the team
Setting and enforcing expectations for brand standards and company policies through leading by example and delivering regular, direct feedback
Maintaining a positive working relationship with all employees through servant leadership
Areas of oversight and responsibility include - FOH operations, beverage programming, member/private event execution, facilities, and concierge operations.
Co-developing and implementing cost controls and revenue generation initiatives to drive profit for the House.
Manage labor, expense, and COGS budgets of the House’s overall operations to ensure P&L is managed effectively.
Assisting in the execution of forecasting, budgeting, and setting measurable goals for increased revenue
Processing and overseeing daily payroll and accounting procedures
Extensive knowledge in managing all beverage inventory and purchasing
Oversee all beverage menu creation, ensuring member satisfaction and achieving financial goals
Oversee all facilities operations, including janitorial, maintenance, and recommendations for capital improvements
Work with the House leadership team to drive membership happiness and retention with an understanding of membership goals
Soliciting member and employee feedback to build a service environment, and to provide guidance on future programming and events