Food and Beverage Attendant, Some Bartending

Drury Hotels•Chattanooga, TN

8d•Onsite

About The Position

This role is responsible for making the complimentary 5:30 p.m. Kickback “happy hour” enjoyable for guests. The attendant will ensure exceptional, positive experiences for diverse team members and guests. Key duties include overseeing the 5:30 Kickback through food preparation and clean-up, maintaining cleanliness and organization in the kitchen and lobby areas, ensuring food safety standards are met, and keeping supplies stocked. The position requires presenting and maintaining a high standard of integrity, service, and hospitality to promote the Drury culture. Additionally, the attendant will answer guest questions using knowledge of the hotel, area, and events, and ensure an exceptional guest experience through courteous, friendly service with a +1 Service attitude.

Requirements

Knowledge of hotel accommodations, the community, and hotel services
Ability to conduct accurate inventory of food items and calculate order levels
Warm and friendly manner in communicating with guests and creating a happy, comfortable, relaxing atmosphere
Ability to speak and receive direction (written and verbal direction) in English

Responsibilities

Make the complimentary 5:30 p.m. Kickback “happy hour” enjoyable for guests.
Ensure exceptional, positive experiences for our diverse team members and guests.
Oversee the 5:30 Kickback for guests through food preparation and with clean-up.
See to it that the kitchen and lobby area are clean and well organized.
Ensure that food safety standards are met and that supplies are fully stocked at appropriate levels.
Present and maintain a high standard of integrity, service, and hospitality to promote the Drury culture to customers and co-workers.
Answer guest’s questions using your knowledge of the hotel, area, and events.
Ensure an exceptional guest experience by providing courteous, friendly, guest service with a +1 Service attitude.