FOH Team Lead

Retail and Dining Positions•San Antonio, TX

5d•Onsite

About The Position

Shift Leaders ensure guest satisfaction through proper training of employees and adhering to company SOPs. They make sure team members perform a variety of tasks, from preparing food, stocking supplies, serving, and cleaning tables and counters, resetting/bussing tables, greeting guests and answering questions. Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.

Requirements

Must be proficient in each area of the restaurant to assist when necessary.
Must demonstrate a commitment to getting the job done.

Nice To Haves

Award-winning and innovative Airport Concessionaire
Diverse and inclusive retail and dining environment
Part-time and full-time opportunities
Rewarding environment in award-winning concepts
Upholding the highest safety and health standards to maintain a comfortable environment our customers can trust.

Responsibilities

Warmly greets and acknowledges guests upon arrival.
Exceed company standards for food and beverage quality, service, and atmosphere while building positive customer relations.
Serve as a role model and provide accessibility to staff while developing leadership and motivational skills.
Exhibit efficiency in completing job requirements by working with a sense of urgency and consolidating tasks.
Support programs to enhance staff morale and training.
Assist with food, beverage, labor-management costs, receiving, storage, and inventory management.
Lead each shift by delegating duties, assigning tasks, and following up with all team members.
Demonstrate management and leadership ability through building effective relationships with customers, supervisors, and team members.
Must be proficient in each area of the restaurant to assist when necessary.
Follow inventory control procedures to reduce product loss.
Maintain cleanliness and organization throughout the restaurant.
Prepare food when necessary.
Check food quality and temperatures throughout the day to ensure food safety expectations are maintained.
Ensure the security and safety of guests and team members through pro-actively following proper sanitation and safety procedures.
Follow proper procedures and guidelines for opening and closing the restaurant.
Identify back-ups in the kitchen and work with managers to re-organize when necessary.
Must demonstrate a commitment to getting the job done.
Whether working in an on-trend national brand, or an iconic concept from the local community, you will create and deliver first-class experiences for the traveling public.