FOH Supervisor

Best Western Downtown Casper•Casper, WY

2d•Onsite

About The Position

The Front of House Supervisor is responsible for leading, supporting, and training all front of house staff. They will maintain an efficient, profitable and professional restaurant by providing high levels of guest and associate satisfaction.

Requirements

High School Diploma or GED required.
2-5 years of full-service restaurant experience
Minimum 2 years’ experience supervising staff
Ability to use computer for daily work and basic knowledge of spreadsheets and word processing
Good written and verbal communication skills
Possess organizational, planning, goal setting skills and ability to work independently with minimal or no supervision
Must maintain a neat, clean and well-groomed appearance

Nice To Haves

Ability to climb steps in hotels that do not provide elevators
Lift 30 lbs. on a regular and continuing basis

Responsibilities

Provide quality service in a clean, organized and well-maintained dining room
Work hands-on in the dining room and bar, supporting, coaching and working with associates
Greeting, seating and being present on the floor for our guests to insure proper hospitality.
Supervise and direct Dining Room and Bar employees
Develop floor charts, daily assignments and floor management.
Manage and control labor costs on a daily basis
Train and coach the restaurant associates
Follow and maintain training programs and standards for dining room and bar
Maintain the dining room cleanliness, organization and maintenance to company standard