Hiring Bonus! FOH Supervisor | The Station on Main

Columbia Hospitality•McGregor, IA

4d•Onsite

About The Position

Columbia Hospitality is seeking an FOH Supervisor to join their team at The Station on Main. This is a people-first organization that values creating exceptional experiences. The FOH Supervisor will supervise personnel in the Food and Beverage Department, assist the service team on the floor, facilitate sales/customer service/operations, and ensure profitability and adherence to standards. The role also involves inventory management, responding to guest inquiries and complaints, administering liquor laws, and ensuring a safe work environment.

Requirements

2+ years lead or supervisory experience and/or training in comparable food service operation
The ability to read, write and speak English fluently is required to read, analyze, and interpret regulations.
Ability to effectively present information and respond to questions from group of managers, clients, customers, and the general public
Computer knowledge including Word, Excel, Outlook, and POS system(s)
Must be flexible and able to perform multiple tasks and work in stressful situations
Necessary State Food Handler’s License and Liquor Serving Permit

Nice To Haves

International Sommeliers guild Wine Fundamentals 1 or 2 preferred

Responsibilities

Supervises personnel employed in the Food and Beverage Department. This includes scheduling, training, motivating employees daily
Assist service team on the floor, take and serve orders if necessary and assist with wine service.
Facilitates sales/customer service/operations interface daily
Supervises division activities, overseeing daily operations of all F&B outlets
Ensures profitability, efficient operations and adherence to established safety and quality standards daily
Inventories supplies and beverages and maintains accurate inventory records monthly
Responds to internal and external inquiries and complaints and maintains favorable team member and guest relations as needed
Administers state liquor laws as they pertain to operations daily
Deals with guests’ challenges and communicates all issues with Director of Food and Beverage and Food and Beverage Managers
Assures that we exceed guest expectations by being responsive, engaged and following-through on all requests
Represents organization as point of contact ensuring guests’ needs are met and expectations exceeded
Ensures a safe work environment, reporting unsafe conditions and equipment that need repair immediately and that the work area is clean and orderly

Benefits

Hiring bonus of $150 after each of 30, 60, 90, and 120 days
Get Paid Daily
Paid Time off & Holiday Pay
Medical, Dental, Vision, Disability, 401K
HSA/FSA Plans -with employer contribution
Referral Bonus
Discounted Lodging, Dining, Spa, Golf, and Retail
Employee Assistance Program “Columbia Cares”
Volunteer Opportunities
Committee Participation Opportunities
Task Force Work Opportunities
Online Learning Platform to Help You Grow!
Third Party Perks (Including discounts on Pet Insurance, Rental Cars, Movie and Concert Tickets, Theme Park and Attractions & so much more)