FOH Supervisor

ISS•St. Louis, MO

21h•Onsite

About The Position

The FOH Supervisor's purpose is to drive customer service, employee engagement, safety programs, signage, and provide micro kitchen supervision. They are responsible for satisfying the client and customer's needs by providing high quality, cost-effective food service operations. The FOH Supervisor shall participate and lead in establishing corporate employee training and development programs as instructed by the Food Service Manager or General Manager.

Requirements

Experience in food systems with a high school diploma or equivalent
Attention to detail
Ability to multitask
Interpersonal skills
Ability to give and receive constructive feedback
Shows ability to lead a team
Must comply with all SERV Safe and HACCP programs and standards
Demonstrate an elevated level of accountability and self-awareness

Responsibilities

Drive customer service, employee engagement, safety programs, signage, and micro kitchen supervision.
Satisfy client and customer needs by providing high quality, cost-effective food service operations.
Participate and lead in establishing corporate employee training and development programs.
Build teams to be customer-focused and solutions-oriented.
Maintain service standards and CPEs of the client.
Maintain product inventory to established levels.
Day-to-day support of all fronts of the house and micro kitchen activities.
Building strong customer relationships and delivering customer-centric solutions.
Develop good customer relationships and address customer service needs.
Staff scheduling
Hire and train new employees