FOH Shift Lead

Flour Bakery + CafeBoston, MA
$21 - $25Onsite

About The Position

Flour Bakery + Cafe is looking for experienced Shift Leads for their growing team. This is a great position for individuals seeking more responsibility and growth into management. The role requires self-motivated employees who thrive in a fun, positive environment and want to learn delegation, feedback, and critical thinking within a team. Flour Bakery offers significant growth opportunities and training for career development.

Requirements

  • At least one year of professional food service experience.
  • Availability of 30-40 hours a week.
  • Minimum commitment of one year for shift leaders.
  • Enthusiastic and hard-working.
  • Strong customer service skills.
  • Ability to work in a professional kitchen.

Nice To Haves

  • Prior supervisory experience.

Responsibilities

  • Model hospitality in the bakery.
  • Help maintain a positive team environment.
  • Provide open communication with management regarding bakery operations, changes, team dynamics, and improvement ideas.
  • Demonstrate pride in the bakery by maintaining cleanliness and organization, or by assigning these tasks to team members.
  • Act as cash controller for shifts, ensuring accuracy and completion of all cash transactions.
  • Be adept and knowledgeable with catering orders and the delivery system.
  • Execute store openings and closings with fellow team members.
  • Troubleshoot small equipment problems and understand protocols for equipment failure, including repair contacts, problem-solving, and workarounds.
  • Place beverage orders.
  • Take inventory of tea, coffee, and juices.

Benefits

  • Health insurance
  • Dental insurance
  • Vision insurance
  • 401k with a generous match
  • Paid vacation/sick time
  • Great staff meal policy
  • Pastries to eat
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