Flow Cytometry Technologist II

PathGroup•Nashville, TN

About The Position

This position performs laboratory and clerical functions, including data entry, telephone support, mail distribution, copying, faxing, scanning, sending reports, addressing reference laboratory issues, handling specimens, and assisting the department with secretarial functions. Previous laboratory experience is noted.

Requirements

  • High school diploma or GED is required.
  • At least three years of previous job-related experience in a health care environment is preferred.

Nice To Haves

  • Some college coursework or a bachelor's degree.
  • Currently pursuing a Bachelor of Science or associate degree.

Responsibilities

  • Enter patient demographic information, copy requisitions, and perform imaging.
  • Assist and train less experienced laboratory assistants.
  • Handle specimens by printing labels, sorting samples by department, completing paperwork for add-on testing, documenting specimen storage and transport electronically, and packaging samples for reference testing.
  • Maintain and stock departmental consumable supplies.
  • Clean the laboratory and perform equipment maintenance.
  • Receive calls from physicians, laboratories, nurses, clients, sales representatives, clinics, and hospitals; direct calls to appropriate personnel and communicate with clients as needed.
  • Collect information about client inquiries and complaints and relay it to a Client Services Representative for follow-up and response.
  • Handle difficult calls tactfully, courteously, and professionally.
  • Perform clerical duties, including filing, faxing, supply inventory, and receiving and distributing mail.
  • Follow laboratory safety precautions and procedures in procedure manuals.
  • Follow the Corporate Compliance Program and corporate policies, including Privacy and Security policies.
  • Work with other departments within PathGroup and its subsidiaries.
  • Perform other duties as assigned.
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