Floral Team Member - Plum Market

Plum Market•Ann Arbor, MI

2d•Onsite

About The Position

The Floral Team Member is responsible for delivering exceptional retail Customer Service while supporting the daily operations of the Floral, Candy & Gift department at Plum Market. This includes stocking fresh floral arrangements, plants, chocolate and seasonal merchandise, as well as maintaining cleanliness, rotation, and display standards. Floral Team Members assist in receiving and organizing product, building engaging displays, and ensuring that the department remains fresh, full, and inviting throughout the day.

Requirements

A passion for retail Customer Service and a desire to create a welcoming department experience.
Self-motivation and a detail-oriented mindset.
Ability to work a flexible schedule including nights, weekends, and holidays.
Excellent verbal and written communication skills.
Ability to stand and walk for up to 4 hours without a break.
Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Nice To Haves

You are passionate about flowers, plants, chocolate and creating beautiful displays.
You model and provide exceptional retail Customer Service.
You value inclusion and help build a respectful and supportive team environment.
You are motivated, curious, and eager to grow your skills and knowledge.
You enjoy merchandising and have an eye for visual detail.
You bring energy, reliability, and teamwork to every shift.

Responsibilities

Provide friendly, knowledgeable service to Customers in the Floral, Candy & Gift department.
Stock and merchandise flowers, plants, and seasonal floral goods.
Rotate product to ensure freshness and minimize waste.
Assist with receiving, unpacking, and organizing floral shipments.
Build and maintain clean, visually appealing displays that align with company standards.
Monitor and process damaged product as needed.
Support team members with daily tasks and contribute to a positive team culture.
Communicate effectively with Customers, Team Members, and Leadership.
Follow all Plum Market policies, food safety, and safety procedures.