Floral Ops Specialist
About The Position
Monitors, enforces, and supports execution of the division merchandising plan for their department in assigned stores. Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets. Works with and counsel’s department Managers and Store Directors in all aspects of product merchandising and customer service. Visits stores and evaluates on overall department presentation, cleanliness and compliance to company policy and procedures. Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments’ positions in the company. Participates in departmental and divisional sales meetings. Oversees departmental sales, labor and gross profit reporting from assigned stores. Implements new merchandising programs and strategies and makes sure department staff is properly trained. Monitors competitor activities. Assists in opening new and remodeled stores. Provides merchandising input back to Division Sales Managers and Assistant Sales Managers.
Requirements
- Store Director, Assistant Store Director, or Department Manager experience
- Possess good written and verbal communication skills and deal effectively with a wide variety of people both in person and over the phone.
- Possess a marketing orientation, good analytical and problem-solving abilities
- Possess math skills to complete straightforward analysis.
- Possess strong leadership skills with the ability to lead and motivate others without directly supervising.
Nice To Haves
- Bachelor’s degree in business or related field and/or previous experience in merchandising of assigned product area and retail sales experience preferred.
- Graduate of the Retail Management Certificate Program preferred.
Responsibilities
- Travels to assigned stores working with the Department Manager and staff to share merchandising plans for departments to meet sales, gross and labor targets
- Works with and counsel’s department Managers and Store Directors in all aspects of product merchandising and customer service
- Visits stores and evaluates on overall department presentation, cleanliness and compliance to company policy and procedures
- Develops and maintains training programs that will ensure the availability of qualified associates to fill respective departments’ positions in the company
- Participates in departmental and divisional sales meetings
- Oversees departmental sales, labor and gross profit reporting from assigned stores
- Implements new merchandising programs and strategies and makes sure department staff is properly trained
- Monitors competitor activities
- Assists in opening new and remodeled stores
- Provides merchandising input back to Division Sales Managers and Assistant Sales Managers
- Measures store level performance through department sales, gross profit and labor percent
- Executes plans measured through store visits, reviewing results of plans, and observing store department conditions
- Determines success of training programs by reviewing and assessing evaluations
- Provide work guidance to store associates in areas such as product knowledge, sales and marketing techniques, understanding of profit and loss and compliance with company policies
- Trains department managers on the basics of the business and managing their department
- Provides input to Store Director on Store Department Manager evaluation
Benefits
- medical
- dental
- vision
- disability
- life insurance
- sick pay (accrued based on hours worked)
- PTO/Vacation pay (accrued based on hours worked)
- paid holidays (between 7-9 days annually)
- bereavement pay
- retirement benefits (pension and/or 401k eligibility)
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What This Job Offers
Job Type
Full-time
Career Level
Manager
