Floral Manager

Albertsons • Forney, TX

1d • Onsite

About The Position

The Floral Manager is responsible for leading all floral department operations, including merchandising, product quality, inventory management, customer service, and team leadership. This role ensures execution of company standards while driving sales, managing shrink, and delivering visually appealing, high‑quality floral offerings.

Requirements

• Leadership experience in a floral or retail environment
• Strong understanding of floral product care, merchandising, and inventory management
• Excellent customer service and communication skills
• Ability to lead, train, and motivate a team
• Proficiency in scheduling and labor management
• Knowledge of sales analysis and shrink control
• Ability to work flexible hours, including weekends and holidays as needed
• Basic computer skills for inventory and ordering systems

Nice To Haves

• Formal floral design training or certification
• Experience with custom floral arrangements for events
• Knowledge of seasonal floral trends

Responsibilities

• Lead, coach, train, and develop floral department associates
• Create schedules aligned with business needs and labor standards
• Provide ongoing coaching, performance feedback, and corrective action as needed
• Foster a positive, creative, and customer‑focused team environment
• Oversee daily operations including receiving, care, rotation, merchandising, and arrangement of floral products
• Ensure freshness, quality, and presentation standards are consistently met
• Execute seasonal programs, promotional displays, and holiday transitions
• Maintain cleanliness, organization, and proper maintenance of department equipment and displays
• Manage ordering, forecasting, and inventory levels to support sales and minimize waste
• Monitor shrink, spoilage, and markdowns in alignment with company expectations
• Analyze sales trends and adjust product assortment and displays accordingly
• Control department expenses and support overall store financial performance
• Deliver exceptional customer service and fulfill custom floral requests and arrangements
• Resolve escalated customer concerns in a timely and professional manner
• Ensure the department is visually appealing and customer‑ready at all times
• Ensure compliance with company policies and safety standards
• Maintain proper handling, storage, and disposal of floral products
• Ensure associates follow safe work practices and equipment guidelines

Benefits

• Competitive salary
• Health insurance
• Paid time off
• Employee discount on floral products
• Opportunities for professional development

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed