Floral Manager

Albertsons Companies•Forney, TX

7h•Onsite

About The Position

The Floral Manager is responsible for leading all floral department operations, including merchandising, product quality, inventory management, customer service, and team leadership. This role ensures execution of company standards while driving sales, managing shrink, and delivering visually appealing, high-quality floral offerings.

Requirements

Leadership experience
Coaching and training abilities
Scheduling experience
Performance feedback and corrective action skills
Ability to foster a positive team environment
Experience in floral product receiving, care, rotation, merchandising, and arrangement
Knowledge of freshness, quality, and presentation standards
Experience executing seasonal programs, promotional displays, and holiday transitions
Ability to maintain cleanliness and organization of department equipment and displays
Experience in inventory management, ordering, and forecasting
Ability to minimize waste and manage shrink
Experience monitoring shrink, spoilage, and markdowns
Ability to analyze sales trends and adjust product assortment
Experience controlling department expenses
Customer service skills
Ability to fulfill custom floral requests and arrangements
Problem-solving skills for customer concerns
Knowledge of company policies and safety standards
Experience with proper handling, storage, and disposal of floral products
Knowledge of safe work practices and equipment guidelines

Responsibilities

Lead, coach, train, and develop floral department associates
Create schedules aligned with business needs and labor standards
Provide ongoing coaching, performance feedback, and corrective action as needed
Foster a positive, creative, and customer-focused team environment
Oversee daily operations including receiving, care, rotation, merchandising, and arrangement of floral products
Ensure freshness, quality, and presentation standards are consistently met
Execute seasonal programs, promotional displays, and holiday transitions
Maintain cleanliness, organization, and proper maintenance of department equipment and displays
Manage ordering, forecasting, and inventory levels to support sales and minimize waste
Monitor shrink, spoilage, and markdowns in alignment with company expectations
Analyze sales trends and adjust product assortment and displays accordingly
Control department expenses and support overall store financial performance
Deliver exceptional customer service and fulfill custom floral requests and arrangements
Resolve escalated customer concerns in a timely and professional manner
Ensure the department is visually appealing and customer-ready at all times
Ensure compliance with company policies and safety standards
Maintain proper handling, storage, and disposal of floral products
Ensure associates follow safe work practices and equipment guidelines