Floral Dept. Manager - Plum Market

Plum Market•Palm Beach Gardens, FL

7d•Onsite

About The Position

The Floral Manager is responsible for the overall leadership and success of the Floral, Candy & Gift department at Plum Market. This role oversees product selection, inventory, merchandising, labor planning, and retail Customer Service. The Floral Manager ensures that fresh, seasonal, and beautifully arranged floral, candy & gift products are consistently available and well-presented. They lead a team dedicated to delighting Customers, while managing the department’s financial performance and maintaining operational excellence.

Requirements

Experience in floral retail, design, or merchandising with a strong visual eye.
Ability to manage inventory, department financials, and product rotation.
Strong leadership, training, and communication skills.
Familiarity with ordering systems and visual merchandising principles.
Ability to work a flexible schedule including nights, weekends, and holidays.
Ability to stand and walk for up to 4 hours without a break – we work on the floor, and alongside our team.
Ability to bend and stoop to grasp objects, climb ladders, lift up to 50 lbs. unassisted, and push/pull carts weighing up to 100 lbs. unassisted.

Nice To Haves

You model and deliver exceptional retail Customer Service with professionalism and creativity.
You are organized, detail-oriented, and thrive in a fast-paced, visually driven environment.
You enjoy leading by example and developing a motivated, informed team.
You value inclusion and foster a team culture where everyone is heard and respected.
You are passionate about flowers, floral design, candy and gifts.
You are innovative and eager to introduce new products and creative displays.
You inspire others with your enthusiasm, positivity, and high standards.

Responsibilities

Lead all aspects of the Floral, Candy & Gift department, ensuring fresh, beautiful, and abundant product is available at all times.
Manage daily operations including ordering, receiving, inventory tracking, and merchandising.
Create seasonal displays and floral arrangements that support promotional plans and inspire Guest purchases.
Train and support Team Members on product care, merchandising standards, and service excellence.
Maintain strong relationships with vendors to ensure quality product and timely deliveries.
Monitor sales, labor, and shrink to achieve department financial goals.
Uphold all food safety, sanitation, and workplace safety standards.
Ensure accurate pricing, signage, and organization throughout the department.
Collaborate with Store Leadership and Support Teams to align on marketing initiatives and storewide events.
Maintain a clean, organized, and visually inviting department from open to close.
Uphold all Plum Market policies, procedures, and leadership expectations.