Floral Department Manager

Ridley's Family Markets•Gunnison, UT

9d•Onsite

About The Position

The Floral Department Manager is responsible for overseeing the daily operations of the floral department, ensuring excellent customer service, maintaining high morale, and managing inventory and labor within budget. This role involves planning, organizing, and directing department activities, including product receiving, storing, pricing, and merchandising. The manager also plays a key role in training and developing department personnel and maintaining effective communication with other store departments.

Requirements

Certification required for operation of forklift and/or pallet jack.
City, county, state, and/or federal certifications may be required.
Ability to write, speak, hear, and understand the spoken word to respond promptly to pages, requests, team members and guests.
Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
Basic computer skills required.
Required to use or operate pallet jack, forklift, box cutters, ordering machine, computer, two-wheeler, etc.
Basic math skills required.
Basic math skills using units of money, weight, measurement, volume addition, subtraction, multiplication, division, and percentages required.
An understanding of gross projections, transmittals, weekly summaries, invoices, transfers, labor goals, inventory, and other paperwork as assigned by store management is required.
18 years of age.
21 years of age required to sell tobacco products and/or alcohol.
Ability to apply common sense understanding to instructions furnished in written, oral, or diagram form or when helping resolve a team member or guest concern.

Nice To Haves

Floral experience is preferred.
Excellent computer skills, including MS Excel, Word, etc. required.

Responsibilities

Exhibit and develop maximum customer relations through friendly and courteous behavior.
Promote a high level of morale within department and store, utilizing friendly but professional methods of honest and open communication.
Comply with all company policies, programs and directives as specified in the Code of Conduct.
Provide professional examples for other store team members to follow.
Assist in the planning, organization, and direction of the activities of the Floral Department.
Know and have the ability to cost out all material to determine proper retails.
Know and have the ability to do a master production sheet.
Aid in the development and growth of all department personnel by ensuring regular implementation of company training, evaluation, and counseling procedures.
Assist in maintaining effective control of department labor and inventory in line with established budgets and guidelines.
Assist in maintaining effective department security in compliance with company policy and directives.
Maintain an awareness of competitive activity within the store marketing areas at all times as it relates to the Floral Department.
Maintain awareness and concern for the company's interest and investment at all times through the regular practice of sound, honest judgment.
Conduct the receiving, storing, pricing and merchandising of all floral products.
Maintain a high level of coordination and communication with other departments to ensure a smooth flow of products and service throughout the store and within the floral operation.
Maintain adequate and appropriate department records at all times.