Floral Clerk, evenings and weekends
About The Position
At Hy-Vee, our floral department helps customers find the perfect arrangement for every occasion, and our Floral Clerks are a vital part of making those moments special. In this role, you'll assist customers with placing orders, create beginning-level floral designs, keep the department stocked and looking beautiful, and deliver the kind of warm, attentive service that keeps our customers coming back. Whether you're building a balloon bouquet, sending an FTD order, or helping someone choose the perfect bouquet, your work brings joy to people every single day. If you have a creative spirit, enjoy working with people, and take pride in a job well done, we'd love to have you on our team.
Requirements
- Commitment to Hy-Vee's mission and a genuine passion for helping customers
- Ability to solve practical problems and follow instructions carefully in a fast-paced environment
- Apply math skills including fractions, decimals, and percentages in day-to-day tasks
- Communicate clearly with customers and co-workers and contribute positively to the team
- Maintain confidentiality on customer order details including who sent, who received, and order contents
Nice To Haves
- Six months of similar or related work experience preferred
Responsibilities
- Deliver outstanding customer service by greeting every customer with a smile and assisting them with placing floral orders in person or over the phone, including completing all required order paperwork
- Prepare, finish, and replenish product including small floral and greenery arrangements, corsages and boutonnieres, roses, carnations, balloon bouquets, bows, and other floral items
- Send and retrieve FTD, Teleflora, and computer orders; maintain confidentiality on all orders placed including sender, recipient, order details, and cost
- Review floral products for freshness and anticipate daily product needs for the department
- Water plants and maintain the overall appearance and cleanliness of the department including coolers, counters, floors, and sinks
- Prepare the daily delivery list and deliver orders as needed
- Unload trucks, place product in appropriate storage areas, check in product, put product away, and process invoices as needed
- Run the department register, receive payment, and make change as applicable
- Remove trash in a timely manner and assist with general department upkeep
- Answer the phone promptly and provide friendly, helpful service to customers who call
- Follow Hy-Vee's dress code, hygiene standards, and all department and company guidelines
- Pitch in with other tasks or special projects as they come up
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
