Floral Associate

HANOVER CONSUMER COOPERATIVE SOCIETY INC•Lebanon, NH

4d•$16 - $21•Onsite

About The Position

We are a cooperative; cooperation is at the heart of everything we do. At our Co-op, we believe cooperation means creating space for everyone. We strive to bring individuals together from diverse backgrounds, cultures, and life experiences to achieve shared goals. We practice kindness and foster a workplace where respect, acceptance, equity, honesty, and belonging are more than values, they are lived every day. If you’re passionate about community and making a difference, we’d love to work with you. This position consistently provides a high level of customer service meeting the needs of the customer as well as the location. Assist in the daily operations of the department. Has or acquires the knowledge to efficiently complete the daily procedures needed for departmental success. Stocks, prepares, packages, and maintains product for specific areas for retail sales. Assist Supervisors when requested and/or required.

Requirements

High school diploma or equivalent
Ability to represent the Co-op in a positive manner
Ability to multi-task
Proficiency in ECRS POS system and processes
Set an excellent example for new employees
Proficiency in use of computer software, Office 365, Excel and Word
Successful completion of Co-op customer service training
Serve Safe certification acquired as needed

Responsibilities

Works in assigned department
Stocks assigned areas with available product, minimizing empty shelf space and shrink
Face accurately and neatly to maximize sales
Rotate stock to ensure freshest products are available and to inspect for quality and out of date products
Recognize the customers’ needs and take the initiative to react accordingly
Maintain extensive product knowledge
Exhibit teamwork by being flexible and dependable meeting the location and department needs
Knowledge of money buying and deposit procedure, assisting as needed or requested (Front End and Service Desk specific)
Answer, page, and transfer phone calls promptly and efficiently
Remain productive without direct supervision
Serve as a mentor to new staff in the department (for those with more years of experience)
Re-train staff as needed or requested, following set training program
Check Co-op email at least once per week
Set standard for expected behavior in adhering to all food safety procedures
Participate in department meetings and complete all required trainings for the purpose of maintaining Co-op standards
Adhere to all Co-op policies, procedures and employee code of conduct
Other duties as assigned