Floorplan Specialist I (NextGear Capital)

Cox Enterprises • Carmel, IN

2d • Hybrid

About The Position

The Floorplan Specialist I is an entry level role responsible for handling daily operations including, but not limited to, basic Specific Source and/or Universal Source manual floor planning, Account Portal flooring, Auction Services Day 1 flooring workflow, and follow up for both Specific and Universal Source pending floorplans. The Floorplan Specialist I will be responsible for ensuring these responsibilities are handled in accordance with policy and procedure and within established cutoff and/or turn times while maintaining high standards of customer service. This is a Hybrid role with a requirement to work from the Carmel, IN office twice a week, Thursdays are mandatory in-office days. (please note first few weeks of training may differ)

Requirements

• High School Diploma/GED
• Generally, less than 2 years of experience
• Able to communicate with clients and team members effectively and professionally
• Client service attitude/skills
• Self-motivated, independent, and able to utilize training and resource materials
• Use Microsoft Excel, Word, and Outlook at a satisfactory pace
• Must be able to multi-task and complete projects within the deadlines given
• Must be efficient, accurate and swift with Keyboard
• To be employed in this role, you’ll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
• Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.

Responsibilities

• Demonstrated proficiency in the following basic floor planning workflows: Specific Source or Universal Source Manual Flooring, Account Portal Flooring or Day 1 Universal Source Flooring, Universal and Specific Source Pending Follow-Up
• Review, process, and follow up on floorplan requests as required by your designated workflow in accordance with policy and procedure and within established service levels
• Meet additional weekly/monthly individual and departmental objectives as directed
• Other tasks and duties as assigned

Benefits

• Employees are eligible to receive a minimum of sixteen hours of paid time off every month
• seven paid holidays throughout the calendar year
• additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave
• health care insurance (medical, dental, vision)
• retirement planning (401(k))
• paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO)

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED