Floorperson

Resorts Casino HotelNJ-Atlantic City, NJ
Onsite

About The Position

The Floorperson implements procedures, supervises, trains, and monitors the performance of personnel to ensure smooth and efficient gaming operations in accordance with the Casino Control Act and Attendant Regulations, Hilton Internal Controls, and the rules and procedures of the appropriate game(s). This role coordinates dealer schedules, makes adjustments as needed, and ensures that assigned games are properly and sufficiently equipped. The Floorperson executes and implements orders of Pit Managers, directly supervises the operation and conduct of all table games, and is responsible for the training and supervision of dealers. They make recommendations concerning employees and the evaluation of dealer job performance, issue verbal warnings to employees concerning discipline and job performance, and initiate requests to issue written warnings. The Floorperson is responsible for making recommendations concerning applicants for employment and the discharge of dealers not performing at satisfactory levels. They ensure compliance with Casino Control Commission regulations and Company objectives, procedures, and internal controls, and promote positive public relations. This position also performs other duties as assigned.

Requirements

  • Must have dealing experience and demonstrate sufficient knowledge of all rules, regulations, policies and procedures to supervise particular game(s).
  • Good communication and customer relations skills required.
  • Knowledge of casino operations, rules, regulations, policies and procedures.
  • Strong and supervisory skills.

Responsibilities

  • Implements procedures, supervises, trains and monitors performance of personnel to ensure smooth and efficient gaming operations in accordance with the Casino Control Act and Attendant Regulations, Hilton Internal Controls and the rules and procedures of the appropriate game(s).
  • Coordinates Dealer schedules and make adjustments to schedules as needed and ensures that assigned games are properly and sufficiently equipped.
  • Executes and implements orders of Pit Managers
  • Directly supervises operation and conduct of all table games.
  • Responsible for training and supervision of dealers.
  • Makes recommendations concerning employees and evaluation of Dealer job performance.
  • Issues Verbal warnings to employees concerning discipline and job performance.
  • Initiates request to issue written warnings.
  • Responsible for making recommendations concerning applicants for employment and discharge of Dealers not performing at satisfactory levels.
  • Ensures compliance with Casino Control Commission regulations and Company objectives, procedures and internal controls.
  • Promotes positive public relations.
  • Performs other duties as assigned.
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