Flooring Specialist
About The Position
With in-house training and ongoing support, this role is perfect for someone who is passionate about flooring and loves providing outstanding customer service. As a Customer Service Flooring Specialist, you’ll support the overall success of our flooring department through merchandising, inventory management, and point-of-sale operations. You’ll help our guests select the right flooring solutions, ensure the department is well-stocked and visually appealing, process purchase orders, and operate our point-of-sale systems with accuracy and professionalism. Your focus will be on creating a positive experience from consultation through to completion.
Requirements
- Proven ability to lead or supervise small teams in a retail environment
- Highly organized with attention to detail and a commitment to quality
- Excellent communication and problem-solving skills
Nice To Haves
- WHMIS or other safety certifications are an asset
Responsibilities
- Help guests with general inquiries regarding flooring and products they need for their projects.
- Inspect the quality of products and received orders
- Maintain inventory control for the flooring department
- Liaise with clients, project managers, and suppliers as needed
- Maintain store cleanliness and shelf displays
- Train and mentor junior team members
- Process client orders and create product numbers and PO’s for specialty order requests
Benefits
- Paid sick and vacation time
- Employee bonus program
- Wellness program
- Pension plan
- Vision
- Medical
- Dental
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
