FloorCare Technician - Bonnet Creek Resort

MasterCorp • Orlando, FL

5d • Onsite

About The Position

The Floorcare Technician is responsible for cleaning and maintaining carpet while meeting quality and timeliness standards. A Floorcare Technician must ensure he or she follows the company mission statement and values always. This role requires a high standard of excellence, efficiency, and quality in all tasks. The technician will inspect areas for damage and stains, determine appropriate cleaning methods, and prepare items for cleaning. Responsibilities include vacuuming, pre-treating stains, ensuring buildings/floors are ready for occupancy, reporting maintenance issues, and moving furniture as needed. The role also involves operating and maintaining carpet cleaning equipment and company vehicles, ensuring a safe working environment, and demonstrating a sense of urgency to complete duties on time. Additionally, the technician will manage inventories, assist with guest complaints, and foster positive customer relations by being knowledgeable about the resort and willing to assist guests and owners.

Requirements

• High School Diploma or equivalent combination of education and work experience
• 18 months of full-time work experience directly related to the role.
• Must be trained thoroughly before beginning work - mentor (trainer) approval before working alone.
• Must be well-versed on chemicals and their use.

Nice To Haves

• Prefer experience with stripping/waxing floors.
• Carpet cleaning experience.

Responsibilities

• Maintain a high standard of excellence.
• Work with efficiency and quality.
• Inspect all areas prior to cleaning for damage and stains.
• Determine washing method based on condition.
• Vacuum loose dirt/debris from items to be cleaned.
• Pre-treat stains according to fiber- surface.
• Walk all assigned buildings or floors to ensure all are ready for occupancy.
• Report unit maintenance issues as per company procedure.
• Lift and move furniture as needed.
• Properly use carpet cleaning equipment.
• Maintain carpet cleaning equipment daily.
• Store all chemicals in approved area.
• Assist in maintaining cleanliness and organization of storage closets.
• Maintain and operate company-owned vehicles.
• Ensure a safe working environment at each site and office.
• Demonstrate a sense of urgency to ensure duties are completed on time.
• Be prompt with all assignments and appointments.
• Use supplies and equipment efficiently and effectively.
• Perform inventories of supplies and equipment.
• Assist in solving guest complaints promptly.
• Create strong, positive customer relations.
• Willing and able to assist resort guests and owners.
• Knowledgeable of the resort.

Benefits

• Starting at $17 per hour
• Refer A Friend Bonus Potential
• Immediate hire – Full-time and part-time positions available
• Paid Training
• Benefits package including: Medical, Vision, Dental, Paid Time Off
• Opportunities for growth and career development

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED