Floor Technician

Velociti Services•Baltimore, MD

10d•Onsite

About The Position

At Velociti, Floor Technicians are responsible for the overall floor maintenance of hard surfaces and carpet (stripping, waxing, buffing, shampooing, extraction & bonneting) of areas that include offices, corridors, lobbies, entrances, stairwells, and other public places such as break rooms. Success is measured by complying with safety rules, policies, and procedures, performing work assignments collaboratively with other employees, maintaining a clean work area, following all company procedures, policies, and rules, taking direction and responding to supervision, and communicating professionally with leads, supervisors, co-workers, managers, and customers. The role also involves filling in during staff shortages, supporting shift leads in completing punch-list items, using proper personal protective equipment, presenting a professional appearance and conduct, understanding customer service and satisfaction, understanding reporting systems and the environment, and instilling trust. Critical areas of collaboration include a solid commitment to the guest experience, always remembering safety first, building respectful relationships with teammates and guests, willingness to take directions from the Facility Manager, Key Account Manager, or District Manager, coordinating activities with other internal departments, and participating in team meetings.

Requirements

High School diploma or equivalent education.
Minimum 1 year experience in floor care.
Knowledge of how to strip, wax, and burnish floors with minimal to no assistance.
Knowledge and experience operating various pieces of equipment such as high-speed buffers, extractors, wet vacs, pressure washers, and auto scrubbers.
Must be a team player and committed to working in a quality environment.
Demonstrates exceptional customer service skills.
Stand 33%, Walk >66%, Sit <10%
Use of hands to finger, handle, rub, grip, and feel <66%
Reach above shoulders <33%
Push/pull and grasp with hands and arms 33-50%
Climb or balance <33% Stoop, Kneel, Crouch, or Crawl <33%
Perform repetitive tasks
Must be able to push and pull a minimum of 30 pounds
Must be able to lift a minimum of 10 to 50 pounds
Frequently lift 0-10 pounds
Must be able to work under pressure and time deadlines during peak periods

Nice To Haves

Janitorial or laborer experience in a facility setting is preferred.

Responsibilities

Perform preventative maintenance checks on all equipment before use
Before beginning work, secure the work area and post safety notices for other space users.
Floors care, including routine mopping (dry and damp), buffing, and burnishing on hard surface floors and stairwells.
Vacuuming, shampooing, bonneting, and extracting carpets, stairwells, and upholstery
Wall cleaning
Dusting (high and low)
Routine restroom cleaning
Routine office and break room cleaning
Maintenance of floor care equipment
Comply with safety rules, policies, and procedures
Perform work assignments in a team with other employees
Maintain clean work area
Follow all company procedures, policies, and rules
Take direction and respond to supervision
Communicate professionally with the lead, supervisor, co-workers, managers, and customers.
Fill in during staff shortage
Support shift lead in completing punch-list items
Use proper personal protective equipment
Present a professional appearance and conduct
Understand customer service and satisfaction
Understand reporting systems and the environment
Instilling trust