Floor Supervisor - River Roast

Compass Group • Chicago, IL

1d • $20 - $22 • Onsite

About The Position

River Roast is seeking a motivated and service-focused Floor Supervisor to support daily restaurant operations and deliver exceptional guest experiences. This role is responsible for overseeing front-of-house staff, ensuring service standards are met, resolving guest concerns, and maintaining a positive, team-oriented environment.

Requirements

• 1-3 years of restaurant, hospitality, or supervisory experience preferred.
• Strong leadership, communication, and problem-solving skills.
• Ability to thrive in a fast-paced, high-volume environment.
• Excellent guest service and conflict-resolution abilities.
• Flexible availability, including evenings, weekends, and holidays.
• Knowledge of POS systems and restaurant operations preferred.
• Food Handler and BASSET certifications are a plus.

Nice To Haves

• Food Handler and BASSET certifications are a plus.

Responsibilities

• Supervise front-of-house team members during assigned shifts.
• Ensure excellent guest service and promptly address guest concerns.
• Monitor dining room operations to maintain efficient service and hospitality standards.
• Coach, train, and motivate team members to achieve performance expectations.
• Assist with employee onboarding and ongoing development.
• Collaborate with management and kitchen teams to ensure smooth operations.
• Support opening and closing procedures, including completion of daily checklists.
• Maintain cleanliness, organization, and compliance with health and safety standards.
• Monitor staffing needs and communicate operational issues to management.
• Foster a positive work environment built on teamwork, accountability, and professionalism.

Benefits

• Instapay (early access to your wages) and high interest savings both through the EVEN app
• Associate Shopping Program
• Health and Wellness Program
• Discount Marketplace
• Employee Assistance Program

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed