Floor Supervisor - RBC Amphitheater

ASM Global • Toronto, ON

140d • $23 • Onsite

About The Position

This is a part-time seasonal position at the RBC Amphitheatre in Toronto, Ontario. Employment will last until mid to late October and the hours will vary each week. Shifts are usually in the evenings throughout the week, with a few full-day events scheduled. Must be able to work all event days/evenings when needed. This position requires the ability to work past midnight for most events. Listed are some of the key responsibilities and duties required of a Floor Supervisor: • Floor Supervisors will work directly with all Managers to ensure that food and beverage services provided by Legends, meet or exceed our Guest’s and Client’s expectations and that employees are adhering to all health and safety policies. • Floor Supervisors are responsible for overseeing Concessions and Bars within their assigned section. • Maintain a positive and proactive attitude, foreseeing any potential problems before they occur. • Will assist with handling guest and/or employee relations (complaints, disagreements, alcohol violations, etc.). • Will assist employees with smooth operations from opening to closing of their assigned stands. • Ensuring all staff are adhering to all the in house and AGCO alcohol policies, procedures, and regulations. • Conduct physical audit of inventory when needed, research and perform reconciliations.Ensure all required paperwork at a location is completed accurately every event. • Assist with miscellaneous duties to support department efficiency. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Requirements

• Must be a quick learner.
• Ability to multitask in a fast paced, team orientated setting.
• Previous supervising experience required.
• Customer service and communication.
• Must be personable, proactive, and self-motivated.
• Able to adapt to change quickly.
• Punctual and dependable.
• Must have a valid Smart Serve.
• Must be available to work days, evenings and weekends when needed.

Nice To Haves

• Knowledge and experience working with a POS system an asset.

Responsibilities

• Floor Supervisors will work directly with all Managers to ensure that food and beverage services provided by Legends, meet or exceed our Guest’s and Client’s expectations and that employees are adhering to all health and safety policies.
• Floor Supervisors are responsible for overseeing Concessions and Bars within their assigned section.
• Maintain a positive and proactive attitude, foreseeing any potential problems before they occur.
• Will assist with handling guest and/or employee relations (complaints, disagreements, alcohol violations, etc.).
• Will assist employees with smooth operations from opening to closing of their assigned stands.
• Ensuring all staff are adhering to all the in house and AGCO alcohol policies, procedures, and regulations.
• Conduct physical audit of inventory when needed, research and perform reconciliations.Ensure all required paperwork at a location is completed accurately every event.
• Assist with miscellaneous duties to support department efficiency.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed