Floor Supervisor - Part-Time

PVH Corp.•Hanover, MD

2d•Onsite

About The Position

Floor Supervisors are brand ambassadors responsible for creating an emotional connection between our customers and the brand. They assist with leading the effort to exceed expectations, provide exceptional service and display passion for our brand. Floor Supervisors are part of the store management team focused delivering top line sales results.

Requirements

Minimum of 2 years of retail experience required.
Flexible schedule required including nights, weekends and overnight shifts; some travel may be requested.
Excellent communication and time management skills.
Ability to walk, stand, bend, reach and squat for prolonged periods, and carry up to 20 pounds.

Nice To Haves

High school graduate/equivalent preferred.

Responsibilities

Greet and offer assistance to every customer; provides real-time coaching to associates.
Execute replenishment ensuring sales floor inventory levels and size availability aligns with brand standards; collaborates with management on remerchandising decisions due to sell-through and available backstock.
Encourage and help associates maintain an in-depth knowledge of product and promotions to help explain value and build brand loyalty.
Prioritize delivering an exceptional customer experience throughout the store and always place our customer first; ask our customers for feedback and convey business opportunities to the Store Manager.
Resolve customer concerns quickly while exceeding expectations.
Lead the execution of shipment processing, replenishment, pricing, and visual/marketing directives in alignment with brand standards; achieve or exceed the brand’s inventory control standards in accordance with RFID and shrink control.
Assist in leading merchandising execution, filling in based on sell-through and collaborating with management on new arrival merchandising decisions.
Enforce all company tools, policies and procedures; assist with loss prevention training and coach associates to maintain awareness and report concerns.
Assist with effective scheduling to support payroll strategies and budgets.
Motivate and inspire associates to achieve sales goals and uphold brand standards; contribute to the recruiting and onboarding of talent to ensure a best-in-class team.
Demonstrate a sense of pride, commitment, and passion for the brand and our customers; treat customers and store team professionally, courteously, and respectfully.
Celebrate and embrace individuality, inclusion and partnership; build relationships and seek out feedback for continuous self-development.
Embrace innovation, change, and company initiatives; work collaboratively to accomplish brand goals and objectives.

Benefits

best in class medical insurance
vision insurance
dental insurance
life insurance
disability insurance
An above-market 401(k) contribution to help our eligible associates save for retirement.
Company-paid holidays
paid time off
seasonal hours
flexible work schedules
A variety of wellbeing tools and programs.
Access to services for childcare, elder care, adoption preparation, pet care, plus reimbursement for backup care when your regular plans fall through.
Receive support for continued education including tuition reimbursement.
Shop at our company outlets and e-commerce sites at a discount.