Floor Supervisor - Embassy Suites by Hilton Las Vegas

Remington HospitalityParadise, NV
Onsite

About The Position

The Floor Supervisor will be responsible for preparing staff schedules, completing work distribution reports, and ensuring all sections are covered. This role involves daily inspection of guest rooms and public areas to ensure cleanliness standards are met, as well as training and supervising new and existing staff. The supervisor will also manage early make-ups, special requests, VIPs, and maintain lost and found records. Additionally, they will run departure reports, recheck assigned rooms, and write work orders for repairs, reporting any safety hazards to management.

Requirements

  • High work ethic and self-initiative
  • Ability to work in a standard office environment.
  • Prolonged periods of sitting at a desk and working on a computer. (6-8 hours a day)
  • Occasional standing and walking throughout the workday.
  • Frequent fine motor skills, use of hands and fingers for keyboarding/typing, utilizing a mouse or trackpad, writing, and operating office equipment.
  • Ability to communicate effectively verbally and in writing.
  • Ability to lift and/or move 10–25 pounds as needed (e.g., files, office supplies).
  • Visual ability to read from a computer screen and printed materials including close visual focus for extended periods and color differentiation (for certain roles).
  • Ability to hear and participate in conversations and meetings, use phone and/or headset

Nice To Haves

  • May be required to work varying schedules to include nights, weekends, and holidays
  • Someone who enjoys working as and being part of a team that provides great experiences for our Guests!
  • Occasional standing and walking throughout the workday.
  • Occasionally required to stand, walk, bend, reach, or carry items.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Responsibilities

  • Prepare schedules for the staff and complete the work distribution report, ensuring all sections are covered.
  • Thoroughly inspect guest rooms and public areas daily to ensure they are cleaned according to company standards.
  • Train and supervise all new associates and provide on-going training for current staff.
  • Check for early make-ups, special requests and VIPs.
  • Maintain proper written records for lost and found.
  • Run a departure report and recheck all rooms showing up in your assigned section.
  • Write up work orders for all repairs and immediately report any broken door locks or safety hazards to management for immediate attention.
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