Floor Staff

Rockland County YMCAVillage of Nyack, NY
$16 - $16Onsite

About The Position

Provide members and guests with a positive and enjoyable workout experience. Must display outstanding customer service, be friendly, helpful and attentive to those working out in the fitness area.

Requirements

  • High School graduate or equivalent (preferred)
  • Certified in CPR & First Aid
  • Previous experience in a health club/hospitality environment preferred

Responsibilities

  • Uphold all standards set by the Department of Health regarding the cleaning and sanitizing the equipment between members.
  • Assist members in achieving their fitness goals.
  • Know and enforce all YMCA program policies, procedures, and rules.
  • Be able to answer members’ questions, concerns, and complaints in a timely and courteous manner.
  • Position yourself in the fitness center to greet everyone – ask if you can offer assistance.
  • Build relationships with members by learning their names and engaging with them.
  • Supervise all fitness activities and provide safe and effective exercise instruction.
  • Conduct orientation and assist members who are unfamiliar with fitness equipment.
  • Report to work on time and in uniform (staff shirt, comfortable pants).
  • Follow cleaning procedures daily – Monitor supplies that need to be refilled.
  • Respond to and document incidents, accidents, and emergencies appropriately.
  • Periodically move through the building to gymnasium, cardio room and dance studio.
  • Work with fellow staff members and treat them with dignity and respect.
  • Restock towels in Cycle room.
  • Circulate the laundry/towels as needed.
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