Employees Needed - Warrington PA - Starting at $15.50 - Part Time

Regal TheatresWarrington, PA
$16Onsite

About The Position

Floor Staff team members are employees whose primary responsibility is ensuring our guests receive exceptional service. Weekend availability, holidays, and late nights are required! Essential Duties and Responsibilities for each position include, but are not limited to, the following: Concession Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, gift cards and redeemed coupons as well as concession stock inventory. Promoting the Regal Crown Club program and Regal Unlimited Program Operating, preparing and cleaning of all concession related equipment Up selling/Suggestive selling Complying with all local, state and federal food safety laws. Ensure required alcohol certification and training are current where applicable. Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX, SCREENX, 4DX). Ensuring tickets are sold in accordance with the MPAA rating system and company policy Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy Usher Checking tickets and directing patrons to their auditoriums. Inspecting backpacks and packages when applicable. Managing crowd control and assisting guests in finding seats in auditoriums when necessary Enforcement of MPAA rating system Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre. Perform in-auditorium concession auxiliary sales as directed by management Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium Monitoring the cleanliness and operation of theatre vending equipment Assisting with all opening and closing duties as assigned by management

Requirements

  • Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
  • If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate.
  • In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.
  • Possess good public speaking, listen effectively and respond clearly and directly.
  • Perform calculations with speed and accuracy and identify and correct errors.
  • Identify problems, gather relevant data and note possible causes of problems.
  • Evaluate relevant information, recognize alternatives and reach conclusions based on evidence.
  • Take action beyond what is necessarily called for.
  • Perform under pressure and/or opposition.
  • Possess excellent communication skills with customers, co-workers and management.
  • Establish goals, budget time, and set priorities to achieve desired objectives.
  • Close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Nice To Haves

  • Weekend availability, holidays, and late nights are required!

Responsibilities

  • Ensuring guests receive exceptional service
  • Cash handling
  • General cleaning duties
  • Compliance with company dress code
  • Handling of emergency situations
  • Operating POS system
  • Promoting loyalty programs
  • Operating, preparing and cleaning concession equipment
  • Up selling/Suggestive selling
  • Complying with food safety laws
  • Ensuring alcohol certification and training are current
  • Selling tickets in accordance with MPAA rating system and company policy
  • Responding to guest inquiries
  • Checking tickets and directing patrons
  • Inspecting backpacks and packages
  • Managing crowd control
  • Enforcing MPAA rating system
  • Conducting in-theatre inspections
  • Reporting problems and unusual situations to management
  • Performing in-auditorium concession auxiliary sales
  • Cleaning auditoriums, restrooms, lobby, hallways, and other areas
  • Monitoring cleanliness and operation of theatre vending equipment
  • Assisting with opening and closing duties

Benefits

  • Starting at $15.50
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