Employees Needed - Warrington PA - Starting at $15.50 - Part Time

Regal•Warrington Township, PA

1d•Onsite

About The Position

Floor Staff team members are employees whose primary responsibility is ensuring our guests receive exceptional service. This role requires availability on weekends, holidays, and late nights. Essential duties include cash handling, maintaining regular and consistent attendance, performing general cleaning duties, complying with the company dress code, and handling emergency situations when called upon.

Requirements

Completion of cast certification program as a cast member and as box office cashier or progress towards completion required.
If the theatre sells alcohol and your assigned duties will include the selling/serving of alcohol, it is your responsibility to complete any legally required state or local training and obtain the required certificate. In addition, you must complete the Regal Entertainment Responsible Beverage Server training on Regal Online University.
Possess good public speaking, listen effectively and respond clearly and directly.
Perform calculations with speed and accuracy and identify and correct errors.
Identify problems, gather relevant data and note possible causes of problems. Evaluate relevant information, recognize alternatives and reach conclusions based on evidence. Take action beyond what is necessarily called for. Perform under pressure and/or opposition.
Possess excellent communication skills with customers, co-workers and management. Establish goals, budget time, and set priorities to achieve desired objectives.

Responsibilities

Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, gift cards and redeemed coupons as well as concession stock inventory.
Promoting the Regal Crown Club program and Regal Unlimited Program
Operating, preparing and cleaning of all concession related equipment
Up selling/Suggestive selling
Complying with all local, state and federal food safety laws.
Ensure required alcohol certification and training are current where applicable.
Operating POS system, including the proper handling of and responsibility for accuracy of cash drawer, credit cards, travelers’ checks, gift cards and redeemed discount tickets, passes and coupons
Up selling/suggestive selling of Premium Viewing Experience (3D, RPX, IMAX, SCREENX, 4DX).
Ensuring tickets are sold in accordance with the MPAA rating system and company policy
Responding to phone calls and questions from guests in a manner that is consistent with our guest service philosophy
Checking tickets and directing patrons to their auditoriums.
Inspecting backpacks and packages when applicable.
Managing crowd control and assisting guests in finding seats in auditoriums when necessary
Enforcement of MPAA rating system
Conducting in theatre inspections to monitor picture and sound quality, watch for film and content theft, and help maintain a safe quality environment within the auditoriums
Reporting to the management any problems, discrepancies or unusual situations that arise at the theatre.
Perform in-auditorium concession auxiliary sales as directed by management
Cleaning auditoriums at the end of scheduled shows and maintaining clean restrooms, lobby area, hallways and other areas outside of the auditorium
Monitoring the cleanliness and operation of theatre vending equipment
Assisting with all opening and closing duties as assigned by management