Floor Sales Consultant

CarMax•Jacksonville, FL

1d•$20 - $20•Onsite

About The Position

As a Floor Sales Consultant, you will be the driving force behind creating an iconic, customer-first experience at CarMax. Your role goes beyond selling cars—you’ll build genuine relationships, understand customer needs, and guide them toward the right vehicle, not just the most expensive one. This position offers the opportunity to combine sales expertise, customer service skills, and integrity in a fast-paced, rewarding environment. At CarMax, honesty and transparency are the foundation of our success, and those same values will help you thrive.

Requirements

Sales or customer service experience in retail or similar environments preferred.
Strong listening and communication skills with a customer-focused mindset.
High level of self-motivation and ability to work independently and as part of a team.
Comfort with technology for processing transactions and accessing inventory information.
Ability to adapt in a fast-paced, dynamic environment.
Commitment to integrity and transparency in every customer interaction.
Willingness to learn and grow through CarMax-provided training and mentorship.

Responsibilities

Assist customers in finding vehicles that fit their needs using your knowledge of CarMax inventory.
Guide customers through the entire process, including appraisals, test drives, and financing applications.
Deliver an exceptional experience by listening actively and providing clear, honest information.
Complete accurate documentation for all transactions to ensure a smooth and transparent process.
Collaborate with team members to meet customer needs and achieve store goals.
Maintain a professional, customer-first approach in every interaction, and stay informed about CarMax products, services, and promotions to better serve customers.
Follow CarMax Environmental, Health and Safety (EH&S) requirements and maintain a clean and orderly work area.