Floor Manager

Nebraska Furniture Mart•Des Moines, IA

2d•$62,000 - $69,000

About The Position

Are you a natural born coach? NFM’s Floor Manager role is all about observing, coaching, and supporting our sales staff. Your main objective will be to ensure adequate staffing and backing the sales staff in proactive problem-solving, while providing constructive feedback for growth. Your work will directly impact our ability to help people create a lifestyle they love, for the people they love—because that’s what we love.

Requirements

Bachelor’s Degree in Business or related field preferred
1 year of supervisory or leadership experience (e.g. shadow trainer, volunteer organization leader).
3 years of sales experience (retail sales experience is preferred).
PC experience with Microsoft Office proficiency is preferred.
Excellent communication, customer service and interpersonal skills.
Excellent negotiation skills.
Decision making, problem solving, and time management skills.
Professional appearance, positive attitude, sense of urgency, desire to grow, team player and caring.
Ability to work night, weekend and/or early morning hours based on business needs.
Pre-employment screening includes, but isn’t limited to, criminal background check

Nice To Haves

Experience as an NFM shadow trainer preferred.
Product knowledge is preferred.

Responsibilities

Manage: Ensure adequate staffing and monitor traffic of customers and attendance, breaks/meals of sales staff
Assist: Help sales staff in closing difficult sales and providing pricing
Train: Support the growth and development of your sales staff by scheduling training and leading by example
Observe: Check in with staff regularly and communicate what is expected of them. Provide continual feedback
Support: Hold staff accountable and share responsibility for reaching division measures
Report: Meet goals and control expenses and turnover

Benefits

Same day pay - access to your earned pay on-demand, when you need it the most
Competitive pay - generous annual increases up to 7%
Inclusive culture – Because everyone who works or shops at NFM should feel right at home
Health, dental, vision, life Insurance, short and long term disability
Paid holidays (upon hire) and paid time off (after 90 days)
Staff discount on merchandise (Collectively, NFM staff have saved almost $2 million on purchases in the last 12 months)
Virtual and in-person career development opportunities at all levels
Paid community volunteer opportunities
Tuition Reimbursement
You’ll start saving for your retirement immediately in NFM’s 401(k) and you’re eligible for company match after one year. NFM’s 401(k) also offers Berkshire Stock as an investment option