Floor Manager - Wicked Weed Brew Pub

Craft Brew Alliance • Asheville, NC

1d • Onsite

About The Position

At Wicked Weed Brewing, we Craft for Better to create moments that unite people and enrich communities. We strive continuously to create a safe and inclusive workplace while supporting our communities and reducing our environmental impact. We celebrate unique perspectives and experiences that everyone brings, fostering a culture where employees are valued and empowered. As a key member of the Wicked Weed Brewing team, the hourly Floor Manager is accountable for all FOH activities and must understand POS systems, personnel management and motivation, development and coaching, food safety and customer satisfaction. This position requires the ability to manage a large staff effectively and efficiently in a fast-paced restaurant/pub environment.

Requirements

• Candidate will have a minimum of one year successful taproom management experience
• Knowledge of and love for food and craft beer
• Must be able to handle the pressures of simultaneously coordinating a wide range of activities and recommend appropriate solutions to taproom problems
• Must possess good communication skills for dealing with diverse staff
• The ideal candidate should have self-discipline and the ability to take initiative
• Strong leadership skills and an outgoing personality are also critical
• Associates Degree or High School Diploma with relevant work experience

Nice To Haves

• Cicerone Certified Beer Server (level one) preferred

Responsibilities

• Provides consistent, perfected product and customer service and manages operations with passion, integrity, and knowledge and continually improves proficiency, knowledge and morale of all employees
• Understands front-of-house and back-of-house operations
• Oversees and manages all FOH operations and POS system during scheduled shift
• Ensures positive guest service
• Ensures a safe working and guest environment to reduce the risk of injury and accidents
• Understands and maintains facilities at a level exceeding regulatory standards of quality, service and cleanliness, including clean and sour beer lines
• Provides ongoing feedback, establishes performance expectations and assists with performance reviews
• Additional duties may be assigned as necessary.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree