Floor Manager

KidZone MuseumTruckee, CA
Onsite

About The Position

KidZone Museum is a busy interactive children’s museum in Truckee, CA. Our mission is to inspire learning through creative play and discovery. We are hiring for a Part‑Time Floor Manager. This position is perfect for someone who enjoys working with people and thrives in an energetic, enriching, and creative environment. The Floor Manager plays a key role in ensuring smooth day‑to‑day museum operations while supporting a positive, educational, and safe experience for children and families. This position supervises staff and sales, oversees activities, interacts with visitors, and maintains a clean, safe, and engaging environment.

Requirements

  • Live within the Reno/Truckee/Tahoe area.
  • High school diploma required
  • Two Years of supervisory experience in a museum, or in retail operations
  • Strong interpersonal and communication skills with children and families
  • Ability to multitask and manage time effectively in a fast‑paced environment
  • Knowledge of safety protocols and ability to enforce them consistently with staff and customers
  • Friendly, approachable demeanor and commitment to child‑centered learning
  • Ability to move throughout the museum and lift up to 30 lbs
  • Basic computer competency, including Google Workspace, POS systems, and constituent software
  • Availability on some weekends, evenings, and holidays as needed
  • Employment is contingent upon a cleared post‑offer background check under California’s Fair Chance Act.

Nice To Haves

  • Coursework or degree in education, child development, or related field is a plus.
  • Bilingual in Spanish and English is a preferred

Responsibilities

  • Supervise and lead museum staff, ensuring adherence to policies and procedures
  • Provide training, guidance, and support for front desk, POS, and floor operations
  • Build and manage staff schedules to meet operational needs
  • Lead all front desk operations
  • Handles HR administrative responsibilities
  • Ensures staff are well trained
  • Manages accurate sales receipts, reporting and records
  • Supervises museum sales, bookings, event ticketing and reporting
  • Interact with visitors to ensure a positive, educational experience
  • Address visitor inquiries, concerns, and feedback with a customer‑focused approach
  • Monitor and enforce safety protocols to maintain a secure environment
  • Coordinate and oversee educational activities, workshops, and events
  • Work with the education team to ensure programs align with museum goals and age appropriateness
  • Facilitate or assist with hands‑on activities and demonstrations
  • Monitor exhibit and play‑area conditions for cleanliness and safety
  • Report maintenance or safety issues promptly and coordinate resolution
  • Collaborate with education, fundraising and administrative teams
  • Participate in regular team meeting
  • Support training programs to ensure staff understand exhibits, programs, and safety procedures
  • Stay informed about developments in children’s education and museum practices
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