Floor Manager

KidZone Museum•Truckee, CA

10h•Onsite

About The Position

KidZone Museum is a busy interactive children’s museum in Truckee, CA. Our mission is to inspire learning through creative play and discovery. We are hiring for a Part‑Time Floor Manager. This position is perfect for someone who enjoys working with people and thrives in an energetic, enriching, and creative environment. The Floor Manager plays a key role in ensuring smooth day‑to‑day museum operations while supporting a positive, educational, and safe experience for children and families. This position supervises staff and sales, oversees activities, interacts with visitors, and maintains a clean, safe, and engaging environment.

Requirements

Live within the Reno/Truckee/Tahoe area.
High school diploma required
Two Years of supervisory experience in a museum, or in retail operations
Strong interpersonal and communication skills with children and families
Ability to multitask and manage time effectively in a fast‑paced environment
Knowledge of safety protocols and ability to enforce them consistently with staff and customers
Friendly, approachable demeanor and commitment to child‑centered learning
Ability to move throughout the museum and lift up to 30 lbs
Basic computer competency, including Google Workspace, POS systems, and constituent software
Availability on some weekends, evenings, and holidays as needed
Employment is contingent upon a cleared post‑offer background check under California’s Fair Chance Act.

Nice To Haves

Coursework or degree in education, child development, or related field is a plus.
Bilingual in Spanish and English is a preferred

Responsibilities

Supervise and lead museum staff, ensuring adherence to policies and procedures
Provide training, guidance, and support for front desk, POS, and floor operations
Build and manage staff schedules to meet operational needs
Lead all front desk operations
Handles HR administrative responsibilities
Ensures staff are well trained
Manages accurate sales receipts, reporting and records
Supervises museum sales, bookings, event ticketing and reporting
Interact with visitors to ensure a positive, educational experience
Address visitor inquiries, concerns, and feedback with a customer‑focused approach
Monitor and enforce safety protocols to maintain a secure environment
Coordinate and oversee educational activities, workshops, and events
Work with the education team to ensure programs align with museum goals and age appropriateness
Facilitate or assist with hands‑on activities and demonstrations
Monitor exhibit and play‑area conditions for cleanliness and safety
Report maintenance or safety issues promptly and coordinate resolution
Collaborate with education, fundraising and administrative teams
Participate in regular team meeting
Support training programs to ensure staff understand exhibits, programs, and safety procedures
Stay informed about developments in children’s education and museum practices