Floor Manager for Custodial Service [Midnight Shift 12AM - 8AM]

The Metropolitan Museum of Art•The Met Fifth Avenue, NY

23h•Onsite

About The Position

The Metropolitan Museum of Art (The Met) is seeking a Floor Manager for its Custodial Service, specifically for the Midnight Shift (12 AM - 8 AM). This role is crucial for maintaining the general upkeep of the Main Facility, including cleaning galleries, offices, supporting special exhibitions, and ongoing construction. The Floor Manager will provide hands-on leadership and supervision to union personnel, emphasizing clear communication and high performance. The Met is committed to fostering a collaborative and respectful work environment with a diverse staff, upholding core values of respect, inclusivity, collaboration, excellence, and integrity.

Requirements

High School Diploma or GED Required.
3-5 years of supervisory or management experience in institutional or commercial cleaning.
Demonstrated ability to lead unionized staff with professionalism, fairness, and consistency.
Demonstrated knowledge of institutional cleaning methods, floor care systems, and equipment.
Ability to independently supervise cleaning programs.
Proficient use of Microsoft Office, especially Excel.
Employees are expected to be located within commuting distance of the Museum (New York, New Jersey, Connecticut, or Pennsylvania).

Nice To Haves

BA/BS Degree preferred.
OSHA knowledge preferred.

Responsibilities

Manage the 12 AM - 8 AM Custodial Shift, including planning, assigning tasks, and supervising daily operations.
Provide managerial coverage on weekends for the Buildings Department on a rotating schedule.
Conduct routine inspections of galleries, offices, public spaces, and storage areas to ensure Museum cleaning standards are achieved.
Supervise and hold bargaining union employees accountable for attendance, safety guidelines, and work quality.
Prepare employee documentation, including inspections, counseling, performance evaluations, attendance records, and disciplinary documentation.
Utilize Microsoft Office Suite to prepare reports, maintain records, analyze operational data, and communicate with management.
Coordinate periodic floor care, project work, special exhibitions, and event support.
Monitor inventory, equipment maintenance, and supply usage.
Train employees in proper cleaning procedures, floor care methods, and safe operation of commercial custodial equipment.
Respond to operational issues independently and make sound decisions during overnight operations.
Perform other duties as assigned.

Benefits

Competitive compensation.
Generous benefits and perks for all eligible employees.
Medical, dental, vision and life insurance.
403(b) basic retirement plan and optional matching retirement plan with an outstanding employer match.
Considerable paid time off, including annual leave, sick leave, and 13 Museum holidays.
Long-term disability coverage.
Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses).
Commuter benefits (pre-tax income for parking or mass transit expenses).
Free financial-planning services.
Financial assistance for relevant coursework, seminars, and training programs.
25% discount for staff in Museum shops.
A subsidized staff cafeteria.
Access to the Museums Council pass, which grants free admission to various museums and cultural institutions.