Full-Time Floor Inspector | Homewood Suites by Hilton Washington DC Convention Center

PM New•Washington, DC

1d•Onsite

About The Position

The Floor Inspector is a key member of the Housekeeping team, responsible for ensuring that guest rooms are transformed into tidy, cozy havens. This role involves equipping room attendants to deliver an excellent in-room experience and anticipating guest needs. The inspector acts as a team lead, overseeing the housekeeping staff and ensuring high standards of cleanliness and operational efficiency.

Requirements

At least one to three years of related experience.
A High School diploma or equivalent.
Must be a people person.
Ability to lead by example in an effort to create a positive team culture.
Passion for customer service.

Responsibilities

Serving as team leads for the entire housekeeping staff including assigning and reviewing work.
Overseeing critical tasks such as keeping the staff on schedule, inspecting and approving public areas and guest rooms for cleanliness, overseeing laundry, ensuring timely turnover of checkout rooms and interacting with hotel guests in a polite and positive manner.
Providing training and guidance for housekeeping staff on hotel Standard Operating Procedures and departmental standards.
Keeping purchasing costs and labor expenses in check.