Floor Houseperson | State College Toftrees Golf Resort

Shaner Hotels • State College, PA

3d • Onsite

About The Position

The Floor Houseperson is responsible for maintaining the cleanliness and standards of quality throughout daily assignments in public spaces. This role involves handling guest complaints to ensure satisfaction, observing all safety and security procedures, and completing deep cleaning tasks as scheduled. The position requires flexibility in scheduling, including weekends and holidays.

Requirements

• Minimum one year cleaning experience.
• Ability to satisfactorily communicate with guests, management, and co-workers to their understanding.
• Knowledge of proper chemical handling.

Nice To Haves

• Previous hotel experience preferred.
• Bilingual English/Spanish a plus.

Responsibilities

• Cleans hotel public areas as assigned, ensuring the hotel's established standards of cleanliness.
• Responsible for reporting any maintenance deficiencies.
• Handles guest requests or complaints.
• Ensures the confidentiality and security of all guest rooms.
• Returns and restocks cart at end of shift.
• Completes additional deep cleaning / seasonal cleaning functions as scheduled.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed