Floor Counsellor

The Salvation Army Canada and Bermuda Territory•Toronto, ON

3d•CA$21 - CA$32

About The Position

This position is responsible to supervise and support clients in residence, as well as work alongside the treatment team and Intake worker during their assigned shift.

Requirements

Diploma or degree in one of the human services professions; preferably social work
Education and experience in working with men with addiction and mental health issues
Excellent oral and written communication skills
Education and experience in basic counseling skills, and knowledge of Abstinence Based Model of Treatment
Diversity awareness and appreciation
Strong interpersonal and teamwork skills
Proficient with Windows based computer systems, MS Word, e-mail and data entry, Catalyst

Nice To Haves

First Aid/CPR Certification, WHMIS training and Non-violent Crisis Intervention training an asset
A Vulnerable Sector Screen that is satisfactory to The Salvation Army at its sole discretion

Responsibilities

Appropriately model healthy life skills and socialization to clients
Provide support to clients in residence and ensure guidelines are followed
Process client belongings on discharge, & provide support to former clients by telephone
Orient new clients to the residential floors
Manage the safety and security of the residential treatment floors after office hours, including supporting Residential Care staff in case of emergency – where needed
Manage interpersonal crisis and conflict situations among clients
Manage behavior modification strategies with clients (positive and negative consequences, warnings and discharges) in consultation with team and supervisor
Effectively and safely manage distribution of client medications
Supervise client urine screens, bag checks and others
Conduct searches of client belongings and rooms in accordance with policy
Serve meals & perform housekeeping duties, ie. stock supplies
Train, assign and supervise client chores
Review and complete clerical duties as necessary
Provide clear and objective reports and documentation regarding client observations and interactions
provide support and leadership to floor counsellor team
assist program coordinator with floor counsellor scheduling, interviewing, payroll and floor counsellor team coordination
Maintain ongoing communication with other members of the treatment team
Attend and participate in team meetings and case conferences
Provide Intake support
Provide class coverage and programming support as required