Floor Care Technician/ Técnico de Mantenimiento - East Grand Forks, MN

Sizemore, Inc.•East Grand Forks, MN

1d•Onsite

About The Position

The Floor Care Technician will be responsible for properly executing the scope of work at the location they are servicing, which includes overall floor maintenance of hard surfaces and carpet (including waxing, buffing, spot cleaning, extraction, deep cleaning restrooms and grouts, etc). The Cleaner provides superior cleaning services onsite at client locations under limited supervision and works in a collaborative relationship with other Building Maintenance team members. The Cleaner is a representative and interacts with customers, store personnel and the public in a respectful and friendly manner. It will be essential that the Floor Care Technician supports and integrates Sizemore’s core values of Flexibility, Improvement, Reliability, Safety and Teamwork into the daily performance of assigned responsibilities.

Requirements

Ability to apply common sense understanding and carry out simple instructions.
Ability to engage in respectful communications with coworkers, customers and store personnel.
Ability to work well in a multi‐ethnic and multi‐cultural environment.
Ability to work collaboratively as part of a team to achieve superior results.
Ability to effectively manage time to accomplish the necessary tasks in the time allotted.
Responsible and able to work independently.
Highly detail oriented.
Ability to adhere to attendance and punctuality policy due to time‐sensitive customer need
Demonstrate a commitment to service and professionalism through appropriate conduct and demeanor.
Possess patience, tact, enthusiasm as well as diplomacy when dealing with any person no matter the circumstances.
Possess initiative and sound judgement in evaluating and reacting to situations.
Ability to multitask and work under pressure in potentially stressful and time sensitive situations.
Possess problem-solving skills with high attention to detail, including the ability to prioritize.
Ability to work with minimum supervision, read/comprehend detailed instructions and process information with accuracy and clarity.
Communicate effectively both verbally and written.
Must be at least 18 years of age.

Nice To Haves

Some cleaning experience preferred but not required.
High school or GED

Responsibilities

Performs assignments according to company schedule and as expected by clients.
Performs all general required tasks as directed by Supervisor.
Handles hard floor care, including routine sweeping, mopping (dry and damp), scrubbing, and buffing on hard surfaces, spot clean as needed.
Provides carpet maintenance, including but not limited to vacuuming, shampooing, bonneting and extracting carpets, spot clean as needed.
Provides other cleaning services and detail work, such as waxing, dusting, restroom cleaning, trash removal, window cleaning, and other area cleaning, including but not limited to deli and bakery areas, restaurant or café areas, offices, and other offstage areas located at the store and included in the scope of work.
Routinely refers to the daily task list that is located at each location the company services to ensure daily tasks are being completed in accordance to customer requirements and expectations.
Reports to work as scheduled and on time, and accurately reports time worked through the phone timekeeping systems.
Must have reliable transportation to get to work on time for scheduled shift
Ensures schedule is being followed to prevent budget overages.
Addresses cleaning or scope concerns with onsite store manager as needed or directed.
Works as a team to with other Carlson staff members onsite to properly execute customer scope of work on a daily basis
Operates all floor care machines and cleaning products safely and in accordance with manufacturer’s instructions.
Keeps storage area organizing and supplied, and requests needed products through supervisor.
Follows all safety requirements and procedures at all times.
Follows all company policies, including the anti‐harassment policy.
Interacts respectfully with customers and personnel.
Checks that all equipment is in working order and that all necessary materials and equipment are available, including safety signs, tapes, and cones, and immediately informs supervisor of any equipment problems or shortages.
Follows instructions on specific cleaning projects completed each shift.
Reports all work‐related injuries to supervisor on the date of occurrence.
Immediately reports all falls or other injuries (including those of store customers and personnel) to supervisor and to any onsite store manager.
Reports store damage to supervisor immediately and cleans up as needed.
If working at another location or covering another position will refer to store’s task list to complete routine as required by the client and within scheduled hours
After receiving training on floor waxing and products, the Lead technician assumes sole responsibility for applying wax.
Provides guidance on floor care and cleaning procedures to less‐experienced Floor Care Technicians as needed.
Assists with other duties periodically, including floor stripping.
Drives a culture of constant improvement, identifying and implementing changes to increase productivity and efficiency of service.
Enforces Sizemore’s policies and procedures as needed.
Additional duties assigned, as necessary.