Floor Care Person

Hilton Grand Vacations•Branson, MO
•Onsite

About The Position

At Hilton Grand Vacations, you will become a part of a culture that encourages and motivates you toward achieving your goals. We work in an exciting and positive environment where we help our guests enjoy life at its best by sending them to new corners of the world and giving them more time to reconnect. The Specialist Housekeeping at Falls Village Resort is responsible for performing a variety of tasks to ensure the smooth operation and maintenance of the hotel/resort. This role involves managing cleaning projects, groundskeeping, inventory management, receiving and handling deliveries, organizing spaces, and performing other special tasks as needed.

Requirements

  • Proven experience as a Carpet Cleaning Technician or Pressure Washer Operator.
  • Detailed knowledge of cleaning chemicals and machines. Ability to operate industrial cleaning machines.
  • Ability to prioritize work, manage time, and work quickly without compromising quality.
  • Ability to work with little supervision, maintain a high-level of performance and follow standard operating procedures (SOP’s).
  • Maintain the highest standards of professionalism when interacting with team members, management, members, owners, and guests.
  • Strong organizational and multitasking skills
  • Attention to detail and a commitment to maintaining high standards
  • Ability to work independently and as part of a team
  • Physically able to work from ladders, move furniture, operate cleaning equipment, and tolerate exposure to general cleaning chemicals
  • Work may be performed indoors and outdoors, in various weather conditions

Responsibilities

  • Maintaining the cleanliness of the resort by using specialized equipment including auto floor scrubbers, buffers, electrostatic sprayers, burnishers, carpet extractors, encapsulator, steamer, etc.
  • Repairing and maintaining all housekeeping carts, vacuums, and other equipment as needed.
  • Clean and restore hard floor and carpeted surfaces, including scrubbing, mopping, burnishing, stripping, waxing, extracting, interim cleaning, spotting, drying, vacuuming.
  • Conduct deep cleaning and maintenance tasks in various areas of the hotel/resort, ensuring high standards of cleanliness and hygiene.
  • Maintain the outdoor areas, including gardens, walkways, and recreational spaces, ensuring they are well-kept and aesthetically pleasing.
  • Oversee the inventory of supplies and equipment, ensuring accurate records and timely replenishment.
  • Manage the receipt and handling of deliveries, ensuring items are correctly logged and stored.
  • Organize storage areas, guest spaces, and other facilities to optimize functionality and appearance.
  • Perform additional tasks as assigned by management to support the overall operation of the hotel/resort
  • Embodies the Hilton Grand Vacations Values of Hospitality, Integrity, Leadership, Teamwork, Ownership, Now
  • Completes all the required Company training/compliance courses assigned.
  • Adheres to Company standards and maintains compliance with all policies and procedures.
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