Floating Teller-The Quarry-San Antonio TX (QRC)

TEKsystems•San Antonio, TX

28d•$21 - $21•Onsite

About The Position

The Floating Teller provides customer-focused service to members by assisting with banking transactions, account services, and lending product inquiries. The role helps members understand and access financial products and services while maintaining accuracy, regulatory compliance, and a positive member experience. This is a floating branch position supporting multiple locations in the San Antonio area, with The Quarry as the primary location and travel to Westover, Helotes, and Fox Run.

Requirements

Previous customer service experience.
Strong analytical and problem-solving skills.
Excellent communication and interpersonal abilities.
Data entry and computer proficiency.
Experience with Microsoft Office applications.
Strong attention to detail and organizational skills.
Ability to work effectively in a fast-paced environment.

Nice To Haves

Experience in banking, financial services, cash handling, or a related field.
Customer service experience.
Inbound call center experience.
Banking and financial services knowledge.
Cash handling experience.
Loan application support.
Data entry accuracy.
Cross-selling and relationship-building skills.

Responsibilities

Assist members with checking, savings, IRA, certificate, trust, and estate account services.
Process teller transactions and accurately handle cash and negotiable instruments.
Analyze, research, and resolve member account and loan discrepancies.
Assist members with consumer loans, mortgage loans, home equity products, overdraft protection, and credit card applications.
Educate current and prospective members about available financial products and services.
Identify opportunities to cross-sell products based on member needs.
Perform platform banking functions while maintaining regulatory compliance.
Support and provide guidance to entry-level team members.
Assist with vault opening, closing, and balancing procedures as needed.
Serve as a branch and/or ATM vault custodian when assigned.
Ensure compliance with federal regulations and internal policies.
Perform additional duties as assigned.

Benefits

Medical insurance, if eligible.
Dental insurance, if eligible.
Vision insurance, if eligible.
Critical illness, accident, and hospital coverage, if eligible.
401(k) retirement plan with pre-tax and Roth post-tax contributions available, if eligible.
Voluntary life and AD&D insurance for the employee and dependents, if eligible.
Short- and long-term disability coverage, if eligible.
Health Spending Account (HSA), if eligible.
Transportation benefits, if eligible.
Employee Assistance Program, if eligible.
Time off/leave, including PTO, vacation, or sick leave, if eligible.