Floating Site Coordinator (Nights)

Colorado Village Collaborative•Denver, CO

4h•Onsite

About The Position

The Floating Site Coordinator will work in collaboration with the Site Manager and Site Assistants to ensure that the MicroCommunity (MC) space provides a safe, stable, healing, and supportive environment for community members, staff, volunteers and the broader community. Specifically, the MC Floater Coordinator will support Floating/On-Call Manager in their leadership to the Micro-Community operations and programming as outlined below. Expected schedule, specific tasks related to primary focus areas, as well as other responsibilities for this position are listed below.

Requirements

High School Diploma or equivalent.
Experience in operating computerized office equipment and telephones.
Cell phone to download and access CVC applications is required.
Cultural competence
Time management with the ability to meet a timeline
Excellent written and verbal communication
Administrative Skills
Conflict Mediation/Resolution Skills
Ability to relate to people from diverse backgrounds and experience
Trauma-Informed approach
Creativity and flexibility
Resilience and thick skin

Nice To Haves

Homeless shelter operations experience is preferred
At least one year of being successfully housed is preferred
Reliable transportation is preferred.

Responsibilities

Oversee community member intake, including policies, rights, responsibilities, and HMIS data entry.
Monitor daily activities, including issues, incidents, and notable occurrences, using the Daily Activity Log.
Ensure community member compliance with MC Use agreements and notify members of non-compliance.
Report community member accountability and non-compliance to the MC Manager and support the accountability process, including exiting community members when appropriate.
Communicate effectively with MC community members, providing stable, trauma-informed interactions and distributing information about outreach schedules and resources.
Maintain the cleanliness, safety, and accountability of the site, including cleaning community spaces and bathrooms, performing site walks, snow removal, unit checks, accountability conversations, and de-escalation.
Assist peer supporters with organizing and hosting community events.
Serve as a resource hub to connect community members to appropriate resources, such as case managers, medical outreach, and peer supporters.
Build relationships and establish rapport with community members.
Support community members in progressing towards housing and employment goals.
Connect MC community members to resource navigation and personal crisis support.
Assist with the coordination of Community Dinners.
Promote conflict resolution among community members in a non-violent manner and ensure follow-through on agreements.
Submit records of conflict management and resolution to the supervisor.
Respond to and report violence or threats of violence in coordination with the MC Manager and support exiting community members as necessary.
Conduct HMIS data collection/input on an ongoing basis.
Support the MC Manager with data collection and reporting.
Perform other duties as assigned, potentially taking on other responsibilities as needed.