Floating Shift Lead

Uncle Ike's • Seattle, WA

16h • Hybrid

About The Position

Come join the party at Uncle Ike's Pot Shop – Seattle's #1 cannabis destination! We've built an awesome atmosphere where people actually love showing up to work. Our team is tight-knit, we crush it together every day, and folks tend to stick around for years because it just feels right. We're hiring friendly, energetic & effective Shift Leads who are ready to bring the good vibes in our fast-paced, fun environment.

Requirements

• 21+ (required)
• Ready to stand, walk, and lift up to 50 lbs occasionally
• Excellent cash management skills
• Must be able to multitask, prioritize tasks, and be flexible (able to go with the flow - where you are needed the most)
• Leadership and team management
• Friendly and professional demeanor
• Strong collaborator when working with a team, but also a self-starter when working alone
• Previous experience in entry level leadership position
• Must be at least 21 years of age, per LCB regulations
• Successful criminal background check
• Must be able to pass a background check.

Nice To Haves

• Retail, hospitality, or cannabis experience is a plus, but attitude matters most!

Responsibilities

• Maintains flexible availability traveling to our 5 locations to fill in when needed
• Must have open availability (open store, mid shift and close store)
• Assisting with any inventory or stocking needs when no coverage is needed
• Oversees Sales Associates to ensure excellent customer service
• Remains up to date on all WA State and LCB regulations
• Ensures staff is aware of current sales, promotion and loyalty programs and follow procedures associated with same
• Perform Sales Associate duties when working on retail floor
• Oversees retail sales floor activities, including daily monitoring of: Compliance with LCB rules and guidelines, Product availability for retail sales floor, Overall store appearance: cleanliness, flow of lines, signs, TV screen, etc.
• Monitor Sales Associates clock-in/out for timely breaks and shift changes
• Enforce company policies and rules
• Acts as point person for returns and special customer requests
• Closes cash registers at end of shift, including cash balancing and logging amounts for Accounting Department
• Responsible for money drops and provide cash to registers if assigned by the Sales Floor Manager, Regional Store Manager or Sr Shift Lead
• Assist Sales Floor Manager, Regional Store Manager, and Sr Shift Lead with training, staff communication and daily product offerings
• Act as first responder for call outs and work to find coverage to maintain proper staffing
• Provides Industry, employee, and Customer Recovery discounts.
• Sets an excellent example for customer service, following company policies and procedures, and product knowledge
• Welcomes customer and determine their product interest and needs
• Educates customers by presenting product and answering questions
• Remain up to date on WA State and LCB regulations
• Keep up to date on Daily Special and additions to or deletions from the menu
• Receives and process purchases at register
• Assisting with the accurate fulfillment processing and ringing out of Preorders
• Maintain a clean and orderly station
• Maintain safe and healthy work environment by following company standards
• Watch for and recognize security risks and thefts and report to Security, Sr. Shift Lead, ASM, SFM
• Assist with product distribution and displays when asked
• Maintain a professional and friendly appearance throughout shift
• Must comply with all WA State recreational cannabis regulations
• Establish good working relationship with other team members
• Foster positive communications and relationships with employees and vendors
• Keep up to date on industry trends and developments
• Adhere to company policies and procedures

Benefits

• Tips average $15/hour - Take home cash daily!
• Killer bonus programs and incentive pay that rewards you for what you do best
• A legit great work-life balance (Yes, it actually exists!)
• One of the highest employee discounts in the game
• Company sponsored Medical, Dental and Vision Insurance ( 3 different medical plans to choose from )
• Identity Theft Insurance, Voluntary Life/AD&D Insurance, Commuter Benefits, Employee Assistance Plan and Pet Insurance
• Discounts
• Sick & Safe Leave Accrual and 1 Week Paid Vacation
• Generous Employee Discount and Free Car Washes at Uncle Ike's Car Wash

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 1-10 employees