Floating Service (Maintenance) Technician

Mission Rock Residential•Columbia, MD

13d•Onsite

About The Position

At Mission Rock Residential, we believe that where you live matters—and so does the team that makes it feel like home. We are more than a property management company—we’re a people-first organization that values Integrity, Accountability, Respect, Relationships, Inclusivity, Vision, and Empathy. These values guide everything we do, from how we serve our residents to how we support our team members. We foster an inclusive workplace that celebrates diverse perspectives, empowers growth, and strengthens the communities we serve. When you join Mission Rock, you join a team that’s invested in your success and well-being. The Floating Service (Maintenance) Technician is responsible for responding to maintenance requests as instructed. This position supports the Service Manager and Property Manager as needed to ensure the physical aspects of the assigned properties meet Mission Rock’s established standards and any applicable laws.

Requirements

High School diploma or equivalent
Knowledge of Yardi, preferred
EPA (Type II) and/or HVAC Certification
Minimum 3 years of previous experience in maintenance, preferably in property management (at least 300 units), other building maintenance, or related trade
Strong organizational and time-management skills
Excellent customer service and interpersonal skills; ability to relate to others, to self-regulate, and to de-escalate and defuse tense or antagonistic situations
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.

Nice To Haves

Knowledge of Yardi

Responsibilities

Ensure assigned work order requests are responded to promptly and professionally
Responsible for the complete preparation of vacant units for occupancy (unit turn/make-ready), in accordance with Company standards and within specified timeframe
Assist with diagnosing problems and repairs for the property, which may include such areas as HVAC, electrical, plumbing, swimming pool, carpentry, dry walling, exterior structural, and appliances
Assist with the vendor bidding process, and schedule and communicate with vendors and contractors, as needed
Inspect buildings to ensure safety and cleanliness, alerting the Service Manager and Property Manager immediately to items that need to be addressed

Benefits

Bonus opportunity (position dependent)
Generous paid time off, including 13 paid holidays (with a Floating Holiday and Volunteer Day), accrued sick time, and 15 days (120 hours) of vacation in the first year
Housing discount program
401(k) retirement plan with company match
Comprehensive medical, dental, and vision coverage, plus HSA with employer contribution and FSA options
Employer-sponsored short-term and long-term disability coverage
Company-paid life insurance
Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance
Employee Assistance Program (EAP)
Housing discount based on availability and prior ownership group approval