Floating Retail Banker- East Region Locations

Farmers State Bank

38m•Hybrid

About The Position

We are seeking a dedicated and customer-focused Retail Banker to join our team and provide exceptional banking services across various office locations within our East Region. This role offers an excellent opportunity to engage with diverse customers, support their financial needs, and contribute to our commitment to outstanding customer service. Our company values a collaborative and inclusive work environment that fosters growth and development. Join us to be part of a dynamic team committed to delivering excellent service and supporting our customers’ financial success. We offer competitive benefits and opportunities for career advancement.

Requirements

High school diploma or equivalent; additional financial or banking certifications are a plus
Previous experience in retail banking or customer service preferred
Strong interpersonal and communication skills
Attention to detail and accuracy in handling transactions
Ability to work effectively in a fast-paced environment
Knowledge of banking software and systems
Professional appearance and demeanor
Ability to build rapport and trust with diverse customer base

Responsibilities

Handle customer transactions accurately and efficiently, including deposits, withdrawals, account inquiries, and maintenance
Provide personalized financial advice and solutions to meet customer needs
Promote and cross-sell bank products and services to enhance customer relationships
Maintain compliance with banking regulations and internal policies
Resolve customer issues promptly and professionally, ensuring a positive banking experience
Maintain thorough knowledge of banking products, services, and current promotions
Support branch operations and collaborate with team members to achieve sales and service goals at each location
Other duties as assigned