Floating Relationship Banker I

Fidelity Bank • Thomasville, NC

2d • Onsite

About The Position

The Floating Relationship Banker I is responsible for conducting teller transactions and cash vault transactions in an accurate and timely manner. The incumbent is also responsible for providing exceptional customer service while following Bank policies and procedures, maintaining essential controls and mitigating risk. The incumbent is responsible for helping customers achieve their financial goals through the sales and servicing of bank products and services. The incumbent works with the branch team to achieve their team scorecard goals and is responsible for achieving their own individual scorecard goals.

Requirements

• High school diploma or GED
• One year of cash handling experience
• One year of customer service experience
• Basic math skills
• Basic computer skills
• High level of accountability
• High level of efficiency
• High level of accuracy
• Exceptional time management skills
• Exceptional communication skills
• Exceptional customer service skills
• Must maintain a friendly, courteous, and professional demeanor.
• Must complete teller training classes.
• Ability to pass a background check.

Nice To Haves

• Strong sales skills

Responsibilities

• Handling customer transactions and helping with account related inquiries.
• Accurately maintaining and balancing cash drawers and vault as well as reconciling any discrepancies.
• Identifying the needs of new and existing customers and offering appropriate products and services.
• Assisting with internal controls and daily report follow-up as well as handling night depository deposits and other operational duties as assigned.
• Consistently demonstrating the Bank's Right by You quality standards by providing a superior level of customer service.
• Mitigating losses through work accuracy and adherence with Bank policies and procedures, internal controls and regulatory guidelines.
• Achieving individual and/or team financial, production and relationship results relative to the specific metrics and goals assigned.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED