Floating Maintenance Technician

Avenue5 Residential • Oakland, CA

1d • Onsite

About The Position

The Floating Maintenance Technician addresses apartment and property maintenance duties as specified by the maintenance supervisor and/or property manager, while maintaining high standards of customer service and property curb appeal. The role performs general repairs and preventative maintenance, verifies work orders are completed promptly and to company standards, and inspects grounds, buildings, and shared amenities for safety, cleanliness, and maintenance needs. The technician communicates maintenance issues to leadership, supports property emergencies, and participates in emergency on-call and after-hours assignments. The position serves properties in Tracy, Oakland, Martinez, Pleasant Hill, San Rafael, Santa Rosa, San Anselmo, and San Jose, California.

Requirements

• High school diploma or equivalent.
• At least one year of experience in the property management industry or a directly related field.
• General maintenance and general carpentry skills.
• Valid driver’s license, clean driving record, and current auto insurance.
• Ability to read, write, and understand English.
• Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
• Excellent customer service and interpersonal skills, with the ability to relate to others.
• Strong organizational and time-management skills.
• Ability to multitask and perform basic mathematical functions.
• Ability to cope with and defuse situations involving angry or difficult people.
• Ability to maintain confidentiality.
• Must maintain a professional appearance and comply with the prescribed uniform policy.
• Must comply with all safety requirements.
• Must complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Responsibilities

• Repair electrical, plumbing, appliances, flooring, carpentry, HVAC, and grounds-related issues as dictated by state guidelines.
• Perform general carpentry duties, including wallboard repair, countertop and cabinet replacement, finish carpentry, window and glass repair, door and lock repair, and ceramic tile repair.
• Perform preventative maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property components.
• Maintain the work order system and verify orders are completed promptly, to company standards, and to residents’ satisfaction.
• Inspect property grounds, buildings, and common-area amenities to maintain safety and cleanliness and identify maintenance, repair, or replacement needs.
• Assist with property emergencies, including snow removal and other inclement-weather emergencies, fires, and floods.
• Promptly communicate property maintenance issues to maintenance leadership.
• Observe and promote safety and risk management in accordance with applicable local, federal, state, and company rules and regulations.
• Participate in emergency on-call and after-hours maintenance assignments, meet established response times, and address emergency issues appropriately.
• Maintain cleanliness and curb appeal and interact courteously and professionally with current and prospective residents.
• Foster positive, active, collaborative relationships with residents, other properties, and associated agencies.
• Maintain a professional demeanor and appearance and promote the same across the team.
• Adhere to all components of the company risk management program.

Benefits

• Medical, dental, vision, and mental health coverage options.
• Competitive pay.
• Basic life insurance.
• Matching 401(k) contributions.
• Generous time-off plan, including 10 paid holidays, a community service day, and the employee’s birthday.
• Mentoring.
• Professional development.
• Discounts.
• Tuition reimbursement.
• Recognition program.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED