Floating Maintenance Technician

Avenue5 Residential•Tucson, AZ

About The Position

The Floating Maintenance Technician is responsible for a range of apartment and property maintenance duties as directed by the maintenance supervisor and/or property manager. The role helps maintain high standards of customer service, safety, cleanliness, and curb appeal at assigned properties. Duties include repairs and preventative maintenance across building systems, grounds, and amenities; timely completion of work orders; property inspections; and support during emergencies. The technician also communicates maintenance issues to leadership, follows safety and risk-management requirements, and interacts professionally with residents, colleagues, and associated agencies.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience in the property management industry or a directly related field.
  • General maintenance and general carpentry skills.
  • Valid driver’s license, clean driving record, and current auto insurance.
  • Ability to read, write, and understand English.
  • Ability to use general office equipment, including a telephone, fax machine, printer, copier, and key track system.
  • Excellent customer-service and interpersonal skills, with the ability to relate to others.
  • Strong organizational and time-management skills.
  • Ability to multitask and perform basic mathematical functions.
  • Ability to cope with and defuse situations involving angry or difficult people.
  • Ability to maintain confidentiality.
  • Professional appearance and compliance with the prescribed uniform policy.
  • Compliance with all safety requirements.

Responsibilities

  • Perform maintenance and repairs involving electrical systems, plumbing, appliances, flooring, carpentry, HVAC, and grounds, as permitted by state guidelines.
  • Complete general carpentry repairs, including wallboard, countertops and cabinets, finish carpentry, windows and glass, doors and locks, and ceramic tile.
  • Perform preventative maintenance involving siding, painting, lighting, sprinklers, pools, golf carts, elevators, and other property items.
  • Verify work orders are completed promptly, to company standards, and to residents’ satisfaction.
  • Inspect grounds, buildings, and common-area amenities for safety, cleanliness, and maintenance or replacement needs.
  • Assist with property emergencies, including snow removal and other inclement-weather events, fires, and floods.
  • Promptly communicate maintenance issues to maintenance leadership.
  • Observe and promote safety and risk management in accordance with local, federal, state, and company requirements; adhere to all components of the company risk-management program.
  • Participate in emergency on-call and after-hours maintenance assignments, meeting established response times and appropriately addressing emergency issues.
  • Promote resident satisfaction through cleanliness and curb appeal, and interact courteously and professionally with current and prospective residents.
  • Foster positive, active, collaborative relationships with residents, other properties, and associated agencies.
  • Maintain a professional demeanor and appearance and promote the same within the team.
  • Complete and successfully pass Avenue5 Fair Housing, Diversity and Inclusion Training within the first 30 days of employment.

Benefits

  • Medical, dental, vision, and mental health coverage options.
  • Basic life insurance.
  • Matching 401(k) contributions.
  • Time-off plan that includes 10 paid holidays, including a community service day and the employee’s birthday.
  • Mentoring and professional development.
  • Discounts.
  • Tuition reimbursement.
  • Recognition program.
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