Floating Leasing Professional

Sinatra & Company Managem • Tampa, FL

21d • Onsite

About The Position

The Floating Leasing Professional collaborates with the Property Management Team to manage all aspects of leasing apartments, including meeting and screening prospective residents, showing apartment homes, closing sales, processing applications, and following up with prospects. This role requires maintaining an acceptable closing ratio and meeting or exceeding a 90% follow-up requirement through the CRM platform. The professional will regularly review unit availability, monitor occupancy to meet budget expectations, and place work orders for residents and vacant units. Daily property tours are required to ensure excellent curb appeal, remove trash and debris, and walk every unit prior to showing or move-in. The position also involves opening and closing the office daily, ensuring cleanliness and organization. The professional must complete all assigned training, seek review requests from satisfied residents or prospects, and assist in marketing efforts such as outreach, event planning, market surveys, and community networking. They will monitor marketing collateral, communicate needs to the marketing department, and maintain knowledge of Fair Housing laws. A flexible schedule, including weekends, is necessary. Additional duties include assisting with renewal notifications, resident retention efforts, and any other tasks assigned by the Property Manager or upper management. A team player mentality is essential for success in this role.

Requirements

• Remains professional and positive when interacting with prospects, residents, and other team members
• Enjoys being a team player and operates in the best interest of the organization
• Is proactive and thinks outside of the box for leasing initiatives, resident events, and other workplace needs
• Posses excellent telephone, written, and verbal communication skills
• Competent computer skills
• Must possess a valid driver’s license and reliable transportation
• Must be willing and able to travel to different properties as needed

Nice To Haves

• 3 years leasing experience in a garden-style apartment complex preferred
• Yardi experience is preferred

Responsibilities

• Collaborates with Property Management Team to handle all aspects of leasing apartments, including meeting and screening prospective residents, showing apartment homes, closing the sale, processing applications in a timely manner, following-up with prospects, obtains signatures for completion of leases/paperwork prior to move-in
• Maintains an acceptable closing ratio, as well as meets or exceeds 90% follow-up requirement through our CRM platform
• Reviews unit availability regularly and ensures accuracy
• Monitors occupancy for units and other rentable items to meet or exceed budget expectations
• Places work orders both for residents as well as vacant units as needed
• Tours the property daily to ensure excellent curb appeal, removes trash and debris as discovered along path
• Walks every unit prior to showing, providing keys for move-in, or other applicable situations
• Opens and closes the office daily to include but not limited to refreshing bathroom/kitchen areas, clearing loose paperwork or files, organizing furniture, emptying trash receptacles, sweeping, mopping, cleaning surfaces with disinfected, and any other tasks that would contribute to a clean and orderly environment
• Maintains 100% completion in any additional training assigned through the Grace Hill platform
• Locates opportunities for review requests following positive interactions with residents or prospects
• Assists in marketing efforts such as outreach marketing, event planning, retaining a current market survey, and networking within the community
• Monitors marketing collateral and communicates needs with marketing department
• Maintains working knowledge of Fair Housing laws, rules, and regulations concerning apartment leasing and management
• Has ability to work a flexible schedule to include weekends
• Assists in renewal notification distribution and follow-up
• Completes any additional tasks assigned by Property Manager or other member of upper management
• Assists in resident retention efforts and other resident needs as applicable

Benefits

• 401(k) and matching options
• Dental Insurance
• Employee Assistance program
• Employee Discount Program
• Health Insurance
• Life Insurance
• Paid Time Off
• Vision Insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed
• Number of Employees: 11-50 employees